Article

Free Trials vs. Discounts: Choosing the Right Startup Incentive

Mercury Free Beginner

A clear breakdown of incentive choices (free trial, discount, pilot fee) for getting first traction without simply giving the product away. Helpful for finding the small, credible offer that still gets a card on file. It reframes the question from free versus paid into which paid adjacent incentive fits your buyer.

  • A discount or a pilot fee still captures a real payment signal.
  • Free trials work best when they are short and actually convert.
  • Match the incentive to how your specific customer prefers to buy.

The question it answers

  1. Should I charge my very first customers or give it away free to get traction?

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