Template

Get uncomfortably narrow with an Ideal Customer Profile template

Notion Capital Free Beginner

This is a genuinely usable, free spreadsheet template plus a five step process for writing down your ICP with real specificity instead of vague language. The framing that a properly narrow ICP should feel 'uncomfortably narrow' before it becomes 'liberatingly narrow' is exactly the discomfort a founder needs to sit with before deciding to widen. Good as a working document you actually fill in, not just something you read.

  • A correctly narrow ICP should feel uncomfortable at first, then liberating once you use it.
  • Specific, written down ICP criteria make your outbound messaging measurably sharper.
  • The template forces you past vague descriptions into concrete, checkable attributes.

It answers 2 questions

  1. How do I know if I've defined my ICP too narrowly and I'm leaving obvious customers out?
  2. How do I keep my whole team aligned on who our ideal customer is once we start hiring?

Read with it

  1. The single best thing ever written on customer conversations. It teaches you to ask about the customer's life and past... momtestbook.com Book · ~130 pages The Mom Test Rob Fitzpatrick
  2. The permission slip to recruit users by hand, do things manually, and deliver 'insanely great' experiences to your first few... paulgraham.com Essay · ~15 min read Do Things That Don't Scale Paul Graham
  3. Market size is meaningless until you know exactly who you're for, and Lenny turns that into a concrete, repeatable ICP exercise... Lenny's Newsletter Article · ~15 min read How to identify your ideal customer profile (ICP) Lenny Rachitsky
  4. The author of Crossing the Chasm explaining beachhead selection in plain, modern language, the fastest way to absorb the... Lenny's Podcast / Lenny's Newsletter Podcast · ~75 min Geoffrey Moore on finding your beachhead, crossing the chasm, and dominating a market Lenny Rachitsky & Geoffrey Moore
  5. The best book on positioning against competitors by understanding the alternatives customers actually consider. Directly turns... aprildunford.com Book · ~200 pages Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It April Dunford
  6. Pete Kazanjy is blunt about defining a tight ICP from real signal (who actually buys and closes) rather than from who you wish... Lenny's Podcast Podcast · About 90 minutes Founder-led sales | Pete Kazanjy (Founding Sales, Atrium) Lenny Rachitsky (host), with Pete Kazanjy
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