Article

How Many Interviews Are Enough? An Experiment with Data Saturation and Variability

Greg Guest, Arwen Bunce, Laura Johnson · Field Methods (Sage) Paid Advanced

This is the academic study behind the qualitative research idea of saturation, the point past which new interviews stop adding new themes. The researchers found most core themes emerged within the first twelve interviews of a homogeneous group. It gives your fifteen to thirty number a research backbone if you want to defend the approach to a skeptical cofounder or investor.

  • Core themes typically emerged within the first twelve interviews of a similar population, in this sixty-interview study.
  • Saturation happens faster the more homogeneous your interview group is.
  • The data here is qualitative and academic, treat it as a supporting reference, not a strict rule for startups.

The question it answers

  1. How many customer interviews do I need before I trust the signal?

Read with it

  1. The single best thing ever written on customer conversations. It teaches you to ask about the customer's life and past... momtestbook.com Book · ~130 pages The Mom Test Rob Fitzpatrick
  2. A YC partner turns 'talk to users' into a repeatable 5-question interview script you can use this afternoon. It's The Mom Test... YC Startup Library Video · ~25 min How to Talk to Users Eric Migicovsky (YC / founder of Pebble)
  3. The permission slip to recruit users by hand, do things manually, and deliver 'insanely great' experiences to your first few... paulgraham.com Essay · ~15 min read Do Things That Don't Scale Paul Graham
  4. A UX-research leader (ex-Uber Eats, BetterUp) gives founders a concrete three-step discovery process, including how to recruit... First Round Review Article · ~20 min read A founder-friendly playbook for early customer discovery First Round Review (Jeanette Mellinger)
  5. The standard modern playbook for keeping discovery continuous so roadmap decisions stay grounded in real customer input, not... Product Talk Book · ~240 pages Continuous Discovery Habits Teresa Torres
  6. Video · ~20 min How To Talk To Users | Startup School Gustaf Alstromer
eChai Partner Brands The partnership →