Essay · ~12 min read

How to Do a Product Critique

Julie Zhuo · Julie Zhuo (The Year of the Looking Glass) Free Intermediate

A former Facebook design VP walks through how to look at a screen and judge whether it works, from first impression to first use to weeks in. It gives you the questions to ask so you can critique your own designs before users do. Learning to critique is how you stop shipping screens that make people think.

  • Judge a screen against what the user is actually trying to do, not your intent.
  • Separate first impression, first use, and long term to surface different problems.
  • Good critique is a repeatable habit, not a one off review.

The question it answers

  1. I keep hearing "don't make me think" but what does that actually mean when I'm designing a screen?

Read with it

  1. Design tactics written specifically for developers and non-designers who need to ship good-looking UI without a design... refactoringui.com Book · ~250 pages Refactoring UI Adam Wathan & Steve Schoger
  2. The most accessible, practical intro to usability ever written, you can read it in a weekend and immediately fix your product.... sensible.com Book · ~200 pages Don't Make Me Think, Revisited Steve Krug
  3. The single most-cited usability framework in the field, from the definitive UX research authority. A checklist you can hold... Nielsen Norman Group Article · ~15 min read 10 Usability Heuristics for User Interface Design Jakob Nielsen
  4. The foundational text on human-centered design that every product person should read once. It rewires how you see every... jnd.org / Basic Books Book · ~350 pages The Design of Everyday Things Don Norman
  5. A crisp, visual reference of the psychology principles behind good UX, perfect for a founder who wants the 'why' without a... lawsofux.com Article · reference site Laws of UX Jon Yablonski
  6. This is the one principle that answers your worry head on: users spend most of their time on other apps, so they expect yours... Laws of UX Essay · 5 min read Jakob's Law Jon Yablonski (principle by Jakob Nielsen)
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