🛠️ Tool
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India
Freemium
Beginner
Why we picked it Built specifically around a shared WhatsApp inbox for Indian D2C support teams, which is what a lot of founders actually need instead of a generic Western help desk with WhatsApp bolted on as an afterthought integration.
DelightChat - Omnichannel Customer Support & WhatsApp Marketing
From delightchat.io by DelightChat
- Single shared inbox across WhatsApp, Instagram, Facebook, email and live chat.
- Built on the official WhatsApp Business API, not an unofficial workaround.
- Combines support ticketing with WhatsApp broadcast and abandoned-cart marketing in one tool.