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Why we picked it A direct, practical answer to 'which heatmap tool should I install' - written by one of the two vendors but genuinely useful because it lays out exactly what each tool does and doesn't do.
Hotjar vs Microsoft Clarity: An Honest Comparison
From hotjar.com by Hotjar
- Microsoft Clarity is free with no meaningful session cap and ships built-in Shopify ecommerce metrics like checkout abandonment.
- Hotjar adds mouse-movement heatmaps, on-site surveys and deeper session filters, but its free tier caps around 35 sessions/day.
- Most bootstrapped D2C brands should start on Clarity and add Hotjar only once they need surveys or advanced filtering.