We plan to bring eChai across 100 cities in India. It starts with eChai Startup Demo Day on 26 September, all in person. 11 cities confirmed, 156 founders registered. Any city that reaches 20 interested founders is on too. See your city
Everything from

moengage.com

2 resources from moengage.com we point founders to, and the questions each answers.

📄 Article
✓ Link checked India Free Intermediate

MoEngage is a Bangalore-founded engagement platform used by Flipkart, Domino's and hundreds of Indian D2C brands, and this report gives real India-specific churn and retention numbers instead of generic global benchmarks.

E-commerce Retention Benchmarks India

From moengage.com by MoEngage

  • Indian e-commerce apps see over 60% uninstall within the first week if onboarding/retention isn't engineered well.
  • A large share of churn happens in the first 24 hours, the earliest touchpoints matter disproportionately.
  • Retention compounds: transaction frequency and retention rate move together, not independently.
Open moengage.com
📄 Article
✓ Link checked India Free Beginner

A running feed of India-relevant retention and engagement tactics for e-commerce and retail from a platform that's genuinely used at scale by Indian D2C and retail brands, worth bookmarking rather than reading once.

MoEngage Blog, Ecommerce and Retail

From moengage.com by MoEngage

  • Practical, channel-by-channel retention tactics (push, email, SMS, WhatsApp, in-app) for retail/e-commerce.
  • A 5% lift in retention has been linked to a 25% lift in profit in classic research MoEngage cites often.
  • Good source for keeping up with what's shifting in Indian consumer engagement, not just static theory.
Open moengage.com
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