📖 Book
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Paid
Beginner
Why we picked it The clearest framework for the casual-buyer-to-superfan journey, built around a 'Superfan Pyramid' that maps directly onto community, ambassador and loyalty design. Worth reading before you design any community or ambassador program from scratch.
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business
From patflynn.com by Pat Flynn
- The Superfan Pyramid: casual audience to active audience to connected community to superfan.
- Connections fans form with each other matter as much as their connection to the brand.
- A small, deeply engaged tribe beats a large, passive audience for durable growth.