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The Nik Sharma Stack
Nik Sharma (via 1800DTC) · 1800dtc.com Free Intermediate
A well-known operator's actual tool-by-tool stack - Klaviyo for email, Gorgias for support, Smartrr for subscriptions, Okendo for reviews - built from 100+ hours talking to DTC founders. Useful as a sanity check for whether your own stack is missing an obvious job.
- Each tool is tied to one specific revenue or retention job, not installed 'just in case'.
- Support and subscriptions are treated as revenue tools, not cost centres.
- A good model for how to think in 'jobs to be done' rather than app categories.