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Meta's own pricing documentation for the WhatsApp Business Platform, which is where the per-message model, the categories and the free windows are defined and where changes appear first.
Pricing on the WhatsApp Business Platform
From Meta for Developers 12 min read
- Since 1 July 2025 Meta charges per delivered message, by category (marketing, utility, authentication) and the recipient's country code.
- Messages outside a 24-hour customer service window must be templates; free-form replies are only allowed inside it.
- Meta can change rates only on the first day of a quarter, with at least a month's notice for rate card changes.
- Businesses may only message WhatsApp users who have opted in to hear from them.