Category design

When to create a category, when to win inside one, and how to name the problem so buyers pick you.

All Breaking into GTM Doing the work Leading a GTM team How the best do it

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What does category actually mean in go-to-market, and why does everyone keep telling me to pick one? A category is the mental shelf a buyer puts you on before they judge anything else about you. The moment someone hears what you do, they reach for ... Breaking into GTM 3 resources → Should we create a new category or just say we are a better version of something that already exists? For almost everyone at the start, the answer is the existing category. April Dunford's own count is that around 90 percent of recently public tech ... Breaking into GTM 4 resources → How do I write the one line that says what category we are in? Write it as a comparison, not a description. The formula that works is simple: who it is for, what kind of thing it is, and why it beats the altern... Breaking into GTM 5 resources → How do I test whether a category name lands before we commit the whole website to it? Put the words in front of real buyers before you put them in a headline. Run the line past twenty people who match your ICP and ask them what they ... Doing the work 4 resources → We named the problem instead of the product. Is that a positioning mistake? It is usually the right instinct, badly executed. Naming the problem is what makes a category feel inevitable, because the buyer recognises the pai... Doing the work 4 resources → Our competitor's category is bigger and better funded. How do I carve out a segment we can actually win? Find the buyer who feels one specific pain more sharply than anyone else and build the whole story around them, even if that shrinks your addressab... Doing the work 4 resources → What do I actually change when we reposition? Website, deck, pricing, all of it? Positioning is not a headline swap, it is a decision that touches everything downstream of the comparison you chose. Change the homepage and the sa... Doing the work 4 resources → When should we start talking to Gartner and Forrester, and what do we actually say? Start earlier than you think, but start for the intelligence rather than for the quadrant. In the first stage you simply answer inbound analyst inq... Leading a GTM team 3 resources → How do I tell if the category is working, or if we are just talking to ourselves? The signal is other people using your words when you are not in the room. Watch for prospects opening calls with your category term, analysts and c... Leading a GTM team 4 resources → How did Gong actually create revenue intelligence, step by step? Gong started life as conversation intelligence and found that senior revenue leaders heard that phrase and mentally filed it under sales enablement... How the best do it 3 resources → What did HubSpot and Salesforce do that most category attempts do not? Both framed the world as an old game losing to a new game, and then made that frame a daily physical act rather than a campaign. Benioff put No Sof... How the best do it 4 resources → How do the best teams pick the category name, and what separates a name that sticks? A name that sticks is sized to the buyer you want and built from words that buyer already uses, not from words you invented. Revenue intelligence w... How the best do it 4 resources →

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