Why does Manav Garg say an India based company should be more profitable than a US one?
Manav Garg built Eka Software selling commodity trading software to global enterprises, then co-founded SaaSBoomi and Together Fund, and he refuses to let Indian founders treat location as an excuse. His line is that if you are an India based company you should be more profitable than a US based company, because operational efficiency is a structural advantage you already have and should be converting into margin. On how you actually win the deal, he is equally blunt: people buy from people, and early Indian SaaS founders had a credibility problem because without a data backed precedent nobody will believe you, so he cold called global buyers and got on planes. His own edge was domain fluency from years as a coffee trader, and he puts it simply, that people liked him because he could speak their language. The deals were not small: Eka's first five customers were roughly 70,000 to 100,000 dollars each, Noble Group was an early million dollar contract, and revenue reached 34 million dollars by 2014.
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Where the profitability argument and the people buy from people line come from, along with his honest read on why Indian SaaS takes longer to reach 100 million in ARR.
The concrete deal sizes behind the theory, and the clearest illustration of domain fluency as a moat: he could speak commodity traders' language because he had been one.