How the best do it
How great operators think
The mental models, the judgment calls, and the non-obvious moves behind good go-to-market.
Showing 5 of 16 questions. Clear filters
When should you add a sales team on top of a self serve product, and how do you avoid breaking it?
Elena Verna's rule is that most companies do this too soon and for the wrong reasons. The signals that sales will actually help are an average orde...
Why do the best operators settle pricing before the product is finished?
Madhavan Ramanujam's position, from Simon-Kucher and Monetizing Innovation, is that willingness to pay is a product design input, not a launch deci...
What did Claire Hughes Johnson learn about scaling a go to market org, taking Stripe from under 200 people to over 7,000?
Claire Hughes Johnson was COO of Stripe from 2014 to 2021 and had spent a decade at Google before that running business and sales teams. Her argume...
Why does Krish Subramanian call your price the strongest lead filter you have?
Krish Subramanian built Chargebee out of Chennai and is unusually candid that they got pricing wrong four times before it worked. A freemium tier o...
How does Mark Roberge turn sales hiring into a data problem instead of a gut call?
Mark Roberge was an MIT engineer who became HubSpot's CRO, and he treats hiring as the one input that determines everything downstream. His screen ...
eChai Partner Brands
The partnership →