Article · 5 min read

Zoho Price Change Notice

Zoho Free Beginner India

A primary source rather than commentary: how India's largest software company actually told customers about a 15 percent rise. Note the mechanics worth copying, a hard cap on the increase, no change until renewal, and a window to lock in the old price for another year.

• Zoho gave months of public notice before the change took effect, with a stated scope of which regions were excluded.
• Existing subscribers were held on old pricing until their renewal, roughly nine months out.
• Any single invoice increase was capped at 15 percent, so no customer got a shock bill.
• Customers who renewed before the cutover could lock the current price for the first year of a multi year contract.