Get your first customers

How do the fastest-growing B2B companies find and scale their distribution?

The short answer

They start with high-trust channels, personal network and direct outreach, to land their first ten, then scale on a dominant engine, most often content/SEO, outbound sales, or self-serve inbound. Lenny Rachitsky's teardown of top B2B startups shows the pattern clearly: earn trust first, then systematize the one channel that compounds.

Go deeper, your way

2 hand-picked resources, 2 link-checked. Pick how you want to dig in.

📄 Article
✓ Link checked Freemium Intermediate

Why we picked it A data-backed teardown of how companies like Figma, Gusto, and Vanta actually sourced their earliest customers. Replaces guesswork with real patterns.

How today's fastest-growing B2B startups found their first ten customers

From Lenny's Newsletter by Lenny Rachitsky ~15 min read

  • Only three sourcing strategies power nearly all very-early B2B growth.
  • Tap your personal network first (Gusto's first 10 were friends/YC batchmates).
  • Reach influential users via direct outreach (Figma cold-emailed top designers).
  • Start with the highest-trust channels and work outward.
Open lennysnewsletter.com
📄 Article
✓ Link checked Freemium Intermediate

Why we picked it A tactical follow-on covering the channels and motions top B2B startups scale after the first ten. Grounds distribution strategy in real company examples.

How to win your first 10 B2B customers

From Lenny's Newsletter by Lenny Rachitsky ~15 min read

  • Content/SEO is a surprisingly dominant B2B channel (Vanta, Amplitude, Figma, HubSpot).
  • The core B2B channels: self-serve inbound, sales-assist inbound, outbound, content, paid, partnerships.
  • Pick and systematize the one channel that compounds for you.
  • Distribution strategy should follow evidence, not fashion.
Open lennysnewsletter.com

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