Get your first customers

Should I focus on one channel or spread across many?

The short answer

Focus. Early on, pick one channel that shows real traction and pour your energy into mastering it before diversifying, spreading thin across five channels usually means being mediocre at all of them. Add a second channel only once the first is genuinely working and starting to plateau.

Go deeper, your way

2 hand-picked resources, 2 link-checked. Pick how you want to dig in.

📖 Book
✓ Link checked Paid Intermediate

Why we picked it The definitive playbook on distribution, it catalogs all 19 channels and gives you the Bullseye framework to systematically find the one that works. Essential for anyone thinking channel-first.

Traction: How Any Startup Can Achieve Explosive Customer Growth

From Portfolio / Penguin by Gabriel Weinberg & Justin Mares book (~240 pages)

  • There are 19 traction channels; most startups win on just one.
  • Bullseye framework: brainstorm all channels, test 3, focus on the winner.
  • The 50% rule: split your time evenly between product and traction.
  • Draws on 40+ founder interviews (Wikipedia, reddit, HubSpot, Kayak).
Open amazon.com →
📄 Article
✓ Link checked Freemium Intermediate

Why we picked it A tactical follow-on covering the channels and motions top B2B startups scale after the first ten. Grounds distribution strategy in real company examples.

How to win your first 10 B2B customers

From Lenny's Newsletter by Lenny Rachitsky ~15 min read

  • Content/SEO is a surprisingly dominant B2B channel (Vanta, Amplitude, Figma, HubSpot).
  • The core B2B channels: self-serve inbound, sales-assist inbound, outbound, content, paid, partnerships.
  • Pick and systematize the one channel that compounds for you.
  • Distribution strategy should follow evidence, not fashion.
Open lennysnewsletter.com →

People also ask

How do I figure out which distribution channel is right for my startup? Run experiments, don't guess. Use the Bullseye framework from 'Traction': brainstorm across all ~19 channels, pick 3 promising ones to cheaply test... Intermediate 2 resources → Why does everyone say 'distribution is more important than product'? Because a great product nobody can find dies quietly, while an average product with a strong channel wins the market. Most founders overspend on bu... Intermediate 2 resources → What are the actual distribution channels I can choose from? There are roughly 19 well-known ones, SEO, content, paid ads, viral/referral, email, sales, business development, PR, community, existing platforms... Beginner 1 resource → How do the fastest-growing B2B companies find and scale their distribution? They start with high-trust channels, personal network and direct outreach, to land their first ten, then scale on a dominant engine, most often con... Advanced 2 resources → As an Indian founder, how do I think about distribution for a global product? The channel is still the strategy, but pick ones that don't require you to be physically in the buyer's market, content/SEO, product-led self-serve... Advanced 3 resources → I have zero marketing budget. What distribution can I actually do for free? Free distribution is not really free, it costs your time and often your face. The honest options for a broke founder are: showing up in communities... Beginner 3 resources →

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