Video · 2 min

Usability Testing 101 (Video)

Kate Moran · Nielsen Norman Group Free Beginner

A two-minute explainer that frames what usability testing is and is not, so you go in with the right expectations. Useful to send a co-founder or teammate who will observe with you but has never seen a session. Quick context before you dive into the how-to resources.

  • Usability testing means observing real users attempting real tasks.
  • It uncovers problems and opportunities, it is not a popularity survey.
  • A handful of users is enough to spot the big issues.
Open on nngroup.com ↗

The question it answers

  1. How do I run a quick usability test on my app when I don't have a budget or a research team?

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