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2 resources from klaviyo.com we point founders to, and the questions each answers.

📄 Article
✓ Link checked Free Intermediate

The industry-standard yardstick for 'is my email program actually good', built from over 180,000 real Klaviyo accounts, so you're benchmarking against real e-commerce data instead of a marketer's blog opinion.

Ecommerce Email Marketing Benchmark Report

From klaviyo.com by Klaviyo

  • Email drives roughly a quarter of total store revenue on average, ranging 12-70% by brand maturity.
  • Flows generate a disproportionate share of revenue (~40-50%) from a tiny share of total sends.
  • Benchmarks are cut by industry, so compare yourself to your own category, not the blended average.
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📄 Article
✓ Link checked Free Intermediate

A global ESP's own take on when to use each channel, useful precisely because it's not India-biased, so you can see the universal logic before layering India-specific WhatsApp economics on top.

Email vs. SMS vs. WhatsApp: Smart Channel Strategy for More Revenue

From klaviyo.com by Klaviyo

  • WhatsApp posts far higher click-through rates than SMS at similar send costs.
  • Email remains the best channel for long-form, visually rich, drip-style content.
  • Pick channels by message type (urgent vs. story-driven vs. transactional), not by habit.
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