We plan to bring eChai across 100 cities in India. The next eChai Startup Demo Day is on 29 August in Bengaluru and Pune. The next after that is on 26 September, all in person, with 12 cities confirmed and 521 founders registered. See your city
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Zoko

2 resources from Zoko we point founders to, and the questions each answers.

🛠️ Tool
✓ Link checked Paid Intermediate

Leans further into 'WhatsApp as a storefront' than pure support tools, catalog, cart and payments inside the chat, worth considering if you want support and conversational commerce to live in the same thread, especially for Shopify brands selling beyond India too.

Zoko, WhatsApp Commerce & Customer Support

From Zoko

  • Combines WhatsApp Cart and payments with support in a single conversation flow
  • Strong fit for Shopify merchants, including those selling internationally
  • Catalog sync keeps product info consistent between storefront and chat
Open zoko.io →
Answers How do I set up WhatsApp for customer support in India, Gallabox, Interakt, Zoko, or WATI?
📄 Article
✓ Link checked India Free Beginner

A second independent perspective on the India WhatsApp tool landscape from a competing vendor, useful for cross-checking claims before picking a platform.

Best WhatsApp Marketing Services in India 2025

From Zoko by Zoko

  • Independent-ish comparison of India WhatsApp marketing services
  • Use cases matched to business size and volume
  • Context on Meta's BSP ecosystem in India
Open zoko.io →
Answers How is WhatsApp marketing different from SMS, and do I still need SMS?
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