The better pick once WhatsApp becomes as much a support channel as a marketing one, a genuine shared team inbox with assignment, internal notes and broadcast tooling built on the official WhatsApp API.
Multi-agent shared inbox for teams handling high WhatsApp support volume.
Broadcast campaigns can be sent and tracked at meaningful scale (up to ~100k recipients).
Better fit than Interakt once support/CRM needs outgrow simple cart-recovery automation.
