Tool

Interakt, WhatsApp Business Platform for E-commerce

Interakt · interakt.shop Freemium Beginner India

The most common first WhatsApp tool for Indian D2C founders on Shopify, official WhatsApp Business Solution Provider, no-code catalog sync, and purpose-built for abandoned-cart recovery and broadcast campaigns rather than generic CRM.

  • Deep, no-code Shopify integration for cart recovery and catalog-to-order flows.
  • Official WhatsApp Business API access via an approved Solution Provider.
  • Positioned specifically for startups and D2C brands, not enterprise call centres.
Open on interakt.shop ↗

It answers 2 questions

  1. Should I be doing WhatsApp marketing, and which tool, Interakt, WATI or Gupshup?
  2. SMS vs email vs WhatsApp, where should I actually put my retention budget for Indian customers?

Read with it

  1. A global ESP's own take on when to use each channel, useful precisely because it's not India-biased, so you can see the... klaviyo.com Article Email vs. SMS vs. WhatsApp: Smart Channel Strategy for More Revenue Klaviyo
  2. Lays out WhatsApp as a full commerce channel, catalogue, payments, cart recovery, post-purchase, not just a broadcast tool,... productgrowth.in Article WhatsApp Commerce for D2C Brands: The Complete India Playbook Product Growth Intelligence
  3. WebEngage is an India-built full-stack engagement platform used across Indian D2C, fintech and edtech, and this is their own... webengage.com Article How To Solve The Conversion And Retention Puzzle For Your D2C Business WebEngage
  4. The better pick once WhatsApp becomes as much a support channel as a marketing one, a genuine shared team inbox with... wati.io Tool WATI, WhatsApp Team Inbox WATI
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