Article

SaaS pricing is shifting from per-seat to usage and outcome

SoftwareSeni · softwareseni.com

Includes the practical bit others skip: define 'resolved' in the contract.

Open on softwareseni.com ↗

The question it answers

  1. How should I price a product built on AI agents?

Read with it

  1. The company that popularized charging per resolution explains its own model. sierra.ai Article Outcome-based pricing for AI agents Sierra (Bret Taylor's team)
  2. The investor-grade case for why agent pricing had to change. a16z.com Article AI Is Driving a Shift Towards Outcome-Based Pricing a16z
  3. Patterns from 60+ agent companies distilled into a usable framework. growthunhinged.com Article A new framework for AI agent pricing Kyle Poyar (Growth Unhinged)
  4. Real price points: $2/conversation, $0.99/resolution, per-task AI SDRs. substack.com Thread The most disruptive AI pricing models so far Kyle Poyar
  5. The diagnostic to run before you copy anyone's agent pricing. growthunhinged.com Article Your pricing is (probably) broken: here's how to fix it Kyle Poyar (Growth Unhinged)
  6. Why 95% of AI startups get pricing wrong, from the field's leading advisor. lennysnewsletter.com Podcast Pricing and scaling your AI product | Madhavan Ramanujam Lenny's Podcast (Madhavan Ramanujam)
eChai Partner Brands The partnership →