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Should I use WATI, Interakt, AiSensy or Gupshup for WhatsApp marketing?

The short answer

Interakt is the easiest starting point if you're on Shopify, clean interface, direct catalog sync, pricing from around Rs 999/month. WATI suits brands that want a fuller CRM plus chatbot layered on top and can pay more for it, AiSensy is the popular Indian pick with strong Hindi support and a genuinely free forever tier to start on. Gupshup is the most technical and most flexible, better suited to higher-volume senders with a developer on hand than a solo founder setting up their first broadcast.

A quick summary to orient you. The real value is below: the resources worth your time, from people who've actually done it, not us.

Here are the resources

Hand-picked from around the web, each with a note on why it earns your time. India-specific ones carry a badge.

4 resources 4 India-specific 4 link-checked Read Use

Read

📄 Article
✓ Link checked India Free Beginner

Why we picked it A direct, practical head-to-head on the two tools founders ask about most, useful as the tie-breaker once you've narrowed your choice down to these two.

WhatsApp Business API Agency Guide: Wati vs AiSensy

From Neogen Media by Neogen Media

  • Direct Wati vs AiSensy feature and pricing comparison
  • Which tool suits which stage and team size
  • Agency perspective on implementation effort for each
Open neogenmedia.com
📄 Article
✓ Link checked India Free Beginner

Why we picked it A straightforward side-by-side of the Indian WhatsApp Business API providers (AiSensy, Interakt, WATI, Gupshup, and more) so you're not picking blind between near-identical pricing pages.

11 Best WhatsApp Marketing Tools & Software in India

From Zaptick

  • Compares official WhatsApp Business Solution Providers used by Indian D2C brands
  • Flags differences in Shopify integration depth and automation builders
  • Useful as a shortlist before you demo 2-3 platforms yourself
Open zaptick.io

Use

🛠️ Tool
✓ Link checked India Freemium Beginner

Why we picked it The direct source for Wati's actual current India pricing tiers, check here before trusting a third-party pricing comparison article that may already be stale.

Wati Pricing | WhatsApp Business API

From Wati by Wati

  • India-specific plan tiers with per-user add-on pricing
  • Pay-as-you-go entry option for light broadcast use
  • Annual subscription discount available
Open wati.io
🛠️ Tool
✓ Link checked India Freemium Beginner

Why we picked it An India-based, official WhatsApp Business Solution Provider with a genuinely free forever tier, a low-risk way to test broadcasts, chatbots and Click-to-WhatsApp ads before committing budget.

AiSensy, Smartest WhatsApp Marketing Platform

From AiSensy by AiSensy

  • Free forever plan to start on the official WhatsApp Business API
  • Broadcasts, chatbots, catalogues and in-chat payments
  • Strong Hindi and regional language support
Open aisensy.com

People also ask

How much does WhatsApp Business API actually cost per month in India? Since mid-2025, Meta bills per delivered template message by category, roughly Rs 0.30-0.50 for utility conversations like order updates and Rs 0.8... Beginner 4 resources → Can I actually sell products and recover abandoned carts directly on WhatsApp? Yes, this is now a real sales channel, not just a support one, tools like Interakt's WhatsApp Commerce sync your Shopify catalog and let customers ... Intermediate 4 resources → How is WhatsApp marketing different from SMS, and do I still need SMS? WhatsApp wins on almost every metric that matters in India, near-95% open rates versus 20-25% for email and far higher engagement than SMS, plus ri... Beginner 4 resources → How do I stay compliant on WhatsApp and avoid getting my business number banned? The single rule that matters: only message people who explicitly opted in, checkout checkboxes, click-to-WhatsApp ads, QR codes, or a post-purchase... Intermediate 4 resources → Which WhatsApp automations should I set up first, order updates, cart recovery, or broadcasts? Order and delivery status updates first, they're utility messages (cheaper to send), expected by every customer, and build trust in your brand's Wh... Intermediate 4 resources → How are Indian D2C brands actually using AI on WhatsApp beyond just broadcast messages? Beyond order-confirmation and dispatch pings, the real 2026 playbook is AI-driven flows on platforms like AiSensy, Interakt, or WATI handling order... Intermediate 3 resources →
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