Explore · The library

Every resource founders actually use, in one library.

The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.

What founders use most, ranked by how many answers lean on it.

  1. Ties LTV back into the broader unit-economics stack - CAC, contribution margin, ROAS - so you don't calculate LTV in a vacuum... getfairview.com Article · D2C D2C Unit Economics Metrics Every Brand Must Track Fairview
  2. Directly resolves a confusion most founders don't realise they have - repurchase and retention sound interchangeable but... peelinsights.com Article · D2C Repurchase vs. Retention Rate: How to Measure and Why These Metrics Are Essential for DTC Brands Peel Insights
  3. The clean definitional explainer for Recency-Frequency-Monetary segmentation from the team that built cohort tooling... peelinsights.com Article · D2C What is RFM Analysis? Peel Insights
  4. A real, data-backed benchmark study (156K customers) rather than an assumed rule of thumb - gives you an actual number to... bsandco.us Article · D2C Repeat Purchase Rate Benchmarks: 18.8% Across 156K Customers BS&Co
  5. A fresh, dated 2026 benchmark compilation that breaks retention and repeat-purchase rates out by category, giving a second data... taylorsicard.com Article · D2C DTC Repeat-Purchase & Retention Benchmarks 2026 Taylor Sicard
  6. Smile.io runs referral programs for thousands of DTC stores, so this is a strategy guide grounded in what actually drives... blog.smile.io Article · D2C How to Build the Best Referral Program in 2025 Smile.io
  7. A blunt, operator-written take on why incentive-only ambassador programs produce referrals but not advocates, and what a... getroster.com Article · D2C How Do I Scale an Influencer or Ambassador Program for a DTC Brand? Roster
  8. A practical, India-context walkthrough of turning a WhatsApp presence into an actual community feature - broadcast lists,... bepragma.ai Article · D2C How to Build a WhatsApp Business Community: Step-by-Step Guide BePragma
  9. From an Indian WhatsApp Business API platform, this covers the practical automation layer - chatbots, segmentation, broadcast... gallabox.com Article · D2C Why WhatsApp for D2C Is a Game Changer for Brands Gallabox
  10. The most underrated platform pick for Indian home, fashion and beauty brands - this explains why unbranded, high-intent... practicalecommerce.com Article · D2C A Pinterest Strategy for Growing an Ecommerce Brand Practical Ecommerce
  11. The honest, current read on why your reach is dropping even though you haven't changed anything - useful so you stop blaming... socialmediaexaminer.com Article · D2C The Death of Organic Reach: What Works Right Now Social Media Examiner
  12. Lays out why UGC now consistently beats polished brand content on trust and ad performance, and how to run it as a structured... slateteams.com Article · D2C The Ultimate Guide to User Generated Content Marketing in 2025 Slate
  13. A real teardown of how an Indian grooming D2C brand blends YouTube tutorials, Reels and UGC with celebrity association (Kartik... bloomagency.in Article · D2C Marketing Strategy of Bombay Shaving Company: A Case Study for Beauty and Skincare Brands Bloom Agency
  14. Mamaearth is the case every Indian D2C founder has half-heard about - this walks through the actual mechanics: community-first... technexttechnosoft.com Article · D2C Mamaearth Case Study: A D2C Growth Journey Powered By Influencer & Social Media Strategy TechNext Technosoft
  15. Confirms that India is a real enforcement priority for Amazon, not an afterthought market, useful context for how seriously to... Domain-b Article · D2C Amazon Strengthens Anti-Counterfeit Efforts in India with Expanded Enforcement Capabilities Domain-b
  16. Clarifies the difference between Amazon's three overlapping brand-protection programs, which is genuinely confusing, useful... Velocity Sellers Article · D2C Amazon Brand Protection Stack: Project Zero vs Transparency vs IP Accelerator in 2026 Velocity Sellers
  17. A brand-protection vendor's practical how-to for identifying and removing counterfeit listings, useful even before you pay for... Red Points Article · D2C The Complete Guide to Amazon Brand Protection in 2026 Red Points
  18. One of the few resources that explains Flipkart's Brand Assure program specifically, rather than defaulting to Amazon-only... Red Points Article · D2C Flipkart Brand Assure: Report IP Infringement (2026) Red Points
  19. Flipkart's own numbers on enforcement scale (millions of listings actioned, thousands of sellers removed), useful for gauging... Flipkart Stories Article · D2C Flipkart Deepens Marketplace Governance to Strengthen Trust and Platform Integrity Flipkart Stories
  20. A practical document checklist for getting your brand verified on Flipkart, useful as a step-by-step companion to the trademark... RegisterKaro Article · D2C Flipkart Brand Registry 2026: Process, Documents & Trademark RegisterKaro
  21. Addresses listing hijacking specifically (unauthorised sellers piggybacking your own product page) across both major Indian... MarkShield Article · D2C Tips to Remove Hijackers on your Amazon and Flipkart Listings MarkShield
  22. Explains the evidentiary process from the platform's side, including that sellers get a right to contest, which helps you... Flipkart Stories Article · D2C How Flipkart Protects Sellers: Trust, Compliance & Fair Play Flipkart Stories
  23. Covers the legal remedies that exist beyond marketplace takedown tools, cease-and-desist, Trade Marks Act complaints,... The Week Article · D2C Is your brand being misused online? Here are the legal remedies and enforcement steps in India The Week
  24. The clearest end-to-end walkthrough we found of the actual filing steps, fees, and realistic timeline, including what happens... IncorpX Article · D2C Register Trademark Online India: Step-by-Step 2026 IncorpX

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