Explore · The library
Every resource founders actually use, in one library.
The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.
What founders use most, ranked by how many answers lean on it.
- A first-person founder account from Buffer's CEO on choosing to put their pricing (and the costs behind it) fully in the open,... Buffer Essay · Starting Up Introducing Transparent Pricing: What Your Money is Used for When You Purchase a Buffer Subscription Joel Gascoigne
- Dan Balcauski is a full-time pricing operator, and this episode gets concrete about the machinery behind serving different... Better Done Than Perfect podcast Podcast · Podcast episode, around 30 to 40 minutes · Starting Up Pricing and Packaging for SaaS with Dan Balcauski Better Done Than Perfect (Userlist), with Dan Balcauski
- This is the canonical piece on packaging one product into three tiers so it stretches across price-sensitive and premium buyers... Harvard Business Review Article · Article, around 10 to 12 minute read · Starting Up The Good-Better-Best Approach to Pricing Rafi Mohammed
- When your product is half built, the temptation is to give it away and hope revenue comes later. Ash Rust argues the opposite:... Medium Essay · ~8 min read · Starting Up Startup Sales: How to Charge your First 5 Customers Ash Rust
- This is the practical companion to charging early: how to set a first customer rate you can raise later without making early... The Bootstrapped Founder Article · ~10 min read · Starting Up Your Initial Pricing Will Never Be Right, But Try Anyway Arvid Kahl
- This lays out the exact tension in the question: a lifetime deal hands you $50k to $500k today, but those buyers keep consuming... Dodo Payments Article · about 8 min read · Starting Up Why Lifetime Deals (LTDs) are a Double-Edged Sword for SaaS Aarthi Poonia
- An Indian founder recounts running lifetime deals twice, selling $500k to 4,000 buyers on AppSumo, and then living with what... B2B SaaS Podcast Podcast · about 35 min listen · Starting Up How I sold lifetime deals worth $500k on AppSumo & why you should be careful with LTDs Ananay Batra (Listnr), on the B2B SaaS Podcast
- Most pieces on this question are payment vendors selling you a billing model, so they always land on subscriptions. This is a... Indie Hackers Essay · Starting Up Subscriptions vs. One-Time Payments: A Developer's Honest Take Smoteria
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Video · Starting Up
Subscription Models vs One Time Purchase: Bridge the Debate
Soren Kaplan
- Most pricing advice stays abstract, so here is a real writeup of an experiment with the numbers left in. They raised the... Conversion.com Essay · Starting Up Using experimentation to find a product's optimal price (and increase RPV by 16% in the process) Stephen Pavlovich
- This is the exact question you are asking, answered by someone who has sold a lot of enterprise software. Lemkin gives you a... SaaStr Article · Starting Up Dear SaaStr: Our Biggest Customers Are All Asking for Custom Features. When Do We Say Yes? Jason Lemkin
- This is the clearest single write-up on why an annual plan exists in the first place: it front-loads cash and it holds people... Paddle Article · About a 12 minute read · Starting Up Annual plans: Why every SaaS company needs to sell them Paddle
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Video · About 12 minutes · Starting Up
I looked at 105 SaaS pricing pages. Here's what I learned.
Slidebean
- If you decide usage pricing is right, this is real billing infrastructure that meters events in real time and lets you set... Metronome Tool · Product site, plus docs · Starting Up Metronome: Usage-Based Billing Platform Metronome (now part of Stripe)
- This tackles the exact fear you named: a buyer who wants your product but cannot predict the bill, and sometimes builds it... Andreessen Horowitz (a16z) Article · About 8 minute read · Starting Up Customers Want Predictability in Usage-based Pricing. Here's How to Help Them Get It. Tugce Erten and Mark Regan
- This is the cleanest head-to-head on the exact question you are asking: it puts the two models side by side, gives real... HelloAdvisr Essay · ~10 min read · Starting Up Should I offer freemium or free trial, which drives better growth? HelloAdvisr
- Once you have decided free is worth trying, this is the practical follow-through: a step by step way to decide what stays free,... RevenueCat Article · ~15 min read · Starting Up 6 Steps To Design A Freemium Tier That Actually Converts Daphne Tideman
- This is the piece that made cohort-based LTV the default way serious investors think, and it is exactly the right medicine when... Social Capital / The Startup (Medium) Article · About 20 minute read · Starting Up Diligence at Social Capital, Part 3: Cohorts and (revenue) LTV Jonathan Hsu
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Video · Short explainer (under 15 minutes) · Starting Up
Customer Retention & Cohort Analysis: How VCs Calculate Customer Retention
YouTube
- This is the template to stop guessing a single LTV number and plot your actual cohorts instead. You type in only the basics... andrewchen.com Tool · Downloadable Excel template plus short guide · Starting Up The easiest spreadsheet for churn, MRR, and cohort analysis Christoph Janz (Point Nine Capital), guest post on Andrew Chen's blog
- This is the essay that separates the two payback numbers that actually matter to you: the accounting payback (when the revenue... Point Nine (Point Nine Land) Essay · About a 15 minute read · Starting Up The Art and Science of Figuring out Your CAC Payback Time Christoph Janz
- A free, driver-based Google Sheets model where you plug in your own assumptions and actuals and watch the numbers flow through... Drivetrain Tool · Free Google Sheets template, roughly 30 to 60 minutes to populate · Starting Up SaaS Financial Model Template in Google Sheets Drivetrain
- This piece nails the exact trap in your question: you can have great unit economics, a customer worth 5 times what it cost to... RoadmapOne Article · About a 10 minute read · Starting Up CAC Payback Period: The Cash Flow Metric That Gates Your Growth Speed Mark Holt
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Video · Short explainer, under 10 minutes · Starting Up
What Shopify Customer Lifetime Value (CLV) Is & How to Calculate It
Shopify
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Starting Up
Find an idea, validate it, build, and land your first customers.
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Go-to-market, from breaking in to how the best teams do it.
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Building a direct-to-consumer brand, India-first.
Wealth
Paying yourself, ESOPs, secondaries, and de-risking founder wealth.
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Glossary
Plain-language definitions of the startup and VC terms you'll hit.
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