Report · gated report, key stats on page

2025 B2B SaaS Benchmarks: CAC, NRR & Growth Rate Metrics

Pavilion Freemium Advanced

Pavilion's data comes from operators rather than investors, and the headline numbers on the page (median growth, NRR compression, burn multiple) are enough to calibrate without downloading anything.

  • Median growth has settled at 26 percent, with top performers down from 60 to 50 percent.
  • Net revenue retention compressed to 101 percent while new customer acquisition costs rose 14 percent.
  • Existing customers now generate 40 percent of new ARR, over 50 percent for companies above 50M.
  • VC-funded companies spend 47 percent of revenue on sales and marketing against 33 percent for PE-backed ones.

The question it answers

  1. What GTM efficiency numbers are investors actually benchmarking us against right now?

Read with it

  1. Sets out exactly what a repeatable sales motion is supposed to look like by ten million dollars ARR, with the four GTM metrics... Bessemer Venture Partners Report · 35 min read Scaling from $1 to $10 million ARR Janelle Teng Wade, Mary D'Onofrio and Ethan Ding
  2. Lays out Upekkha's Value SaaS argument that SaaS built from India is structurally capital efficient, which changes what a... Inc42 Article · 10 min read Why Indian Startup Ecosystem Needs More Catalysts Like Upekkha Than Typical Incubators And Accelerators? Team Inc42
  3. Survey data from over eight hundred private companies, with an efficient growth matrix that plots CAC payback against NRR so... Growth Unhinged Report · 20 min read What's Really Going on in Software: The 2025 SaaS Benchmarks Report Kyle Poyar
  4. Video · 35 min Inside the 2025 SaaS Benchmarks Report (with High Alpha) Alloy Partners
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