Why we picked it When you are new to a space, your instinct is to explain your idea and hope people nod, which teaches you nothing. This YC talk is a concrete guide to running discovery interviews the right way: extract data from the person instead of pitching, and use a small set of questions that work in any industry, including one you are still learning. It pairs well with The Mom Test as the applied version you can watch before your next call.
How to Talk to Users
On Y Combinator (Startup School) by Eric Migicovsky ~25 min
- The interview is to extract data, not to sell: stop talking about your idea and let them talk about their problem.
- Skip hypothetical questions (would you use this) and ask what they have actually done to solve the problem today.
- A handful of questions works across any industry, so you can start interviewing before you are an expert in the space.