Everything from

momtestbook.com

1 resource from momtestbook.com we point founders to, and the questions each answers.

📖 Book
✓ Link checked Paid Beginner

Why we picked it The single best thing ever written on customer conversations. It teaches you to ask about the customer's life and past behaviour, not your idea, so you can't be lied to. If a founder reads one thing before talking to a single customer, it's this.

The Mom Test

From momtestbook.com by Rob Fitzpatrick ~130 pages

  • Talk about their life, not your idea.
  • Ask about specifics in the past, not opinions about the future.
  • 'That's so cool, I'd totally buy it' is a compliment, not data, dig for commitment and evidence.
Open momtestbook.com
Answers What does 'validating an idea' actually mean? How do I know if my idea is any good? How do I validate an idea without building anything? How do I talk to customers without getting false positives? How many people should I talk to, and how do I find them? What is an MVP and what's the smallest one I can build? How do I run a landing-page / 'fake-door' test? How do I know if I've found product-market fit? When should I pivot vs. persevere? I want to start a startup but I don't have an idea. Where do I even begin? How do I come up with startup ideas that aren't just 'Uber for X'? Should I solve a problem I personally have, or chase a bigger market? How do I know if my idea is a real problem or just a 'nice to have'? I have too many ideas. How do I pick which one to actually work on? What makes an Indian startup idea work when the market is so price-sensitive? How big does my market need to be for this to be a real business? What are TAM, SAM, and SOM and how do I actually calculate them? How do I size a market for India specifically when data is messy? Should I worry that my market is already crowded with competitors? What is founder-market fit and how do I know if I have it? Do I need to be an expert in an industry to start a company in it? I'm passionate about an idea but have zero background in it. Should I still do it? As a woman founder, or one building outside the big startup hubs, how do I turn my background into an edge? Where do I look to find emerging opportunities before they're obvious? Should I chase whatever is hot (AI, crypto) or build in a boring niche? How do I talk to customers without them just telling me what I want to hear? What questions should I actually ask in a customer interview? How many customer interviews do I need before I trust the signal? Where do I find people to interview when I have zero audience? How do I run customer discovery as an Indian founder building for Indian users? How do I show a prototype to users without biasing their reaction? What actually counts as an MVP, and what's the smallest one I can get away with? How do I decide which features to cut from v1? How long should building an MVP take? Should I build an MVP at all, or can I validate without one? How do I get my first users for the MVP? What's the difference between an MVP and just a cheap, half-finished product? Which no-code tool should I use to build my first product? Can I really build a serious business on no-code, or will I hit a wall? Is no-code cheaper than hiring a developer? I'm non-technical, do I actually need a technical co-founder? How do I actually find a technical co-founder? Should I hire an agency or a freelancer to build my MVP? How do I know if my product is confusing to users? Should I learn Figma, and how much design do I really need? How do I decide what to build next? How often should an early-stage startup ship? How do I keep talking to users while I'm heads-down building? How do I say no to feature requests without losing customers? How do I actually get my first 10 customers when nobody has heard of me? Isn't doing things that don't scale a waste of time, shouldn't I automate from day one? Where do I find the very first people to even talk to about my product? Should I charge my very first customers or give it away free to get traction? How did real successful startups actually land their first customers? I only have a landing page and a waitlist, how do I turn signups into paying customers? I'm a technical founder and I hate selling, do I really have to do sales myself? How do I run a sales call without sounding like a pushy salesperson? How do I handle objections and prospects who go silent on me? What sales process should I follow if I've never sold anything before? How is founder-led sales different for Indian founders selling to global (US) buyers? Cold email or cold LinkedIn/DM, what works better for reaching first customers? Is cold outreach even worth it, or is it just spam that hurts my brand? How do I build a targeted list of the right people to cold email? How do I know when to stop researching an idea and just start building? Should I validate an idea before I can code, or learn to build first? How do I find a problem worth solving in an industry I have never worked in? Is it a mistake to fall in love with my solution before I understand the problem? How do I evaluate whether an idea is big enough to be worth years of my life? My co-founder and I keep debating two ideas and cannot agree, how do we decide? How do I spot an idea that AI just made possible that was not viable two years ago? How do I turn a vague hunch that something is broken into a sharp, testable idea? I am a domain expert but not a builder, is my idea real or just insider bias? Should I build for a market I know from home, like agriculture or local retail, or chase a global software idea? What are the warning signs that an idea will quietly waste a year of my life? How do I test whether people will actually pay, not just say they like it? How is validating a B2B idea different from validating a consumer app? How do I validate an idea in an industry I have no background in? Can I validate a marketplace idea before I have supply or demand? What is a concierge or Wizard of Oz MVP and when should I use one? How do I validate an idea when I'm building outside the big startup hubs and don't have easy access to target users? How do I run a customer interview without leading them to the answer I want? Do I even have a real problem, or just a solution I'm attached to? Is a waitlist with a lot of signups actual proof of demand? How do I validate demand in India when people love a free product but won't pay for it? How do I know when I've validated enough to actually start building? How do I validate an idea in a crowded market that already has big competitors? How do I estimate a market size when the product I'm building doesn't have a category yet? Investors keep asking for a top-down TAM slide, but I built my number bottoms-up. Which do I show? My market is huge on paper but almost nobody is actually paying for solutions today. Good sign or bad? How do I size a market I want to sell to businesses outside the big Indian startup hubs? How much of the market do I realistically need to capture for this to be a real business? My total market looks small, but each customer is worth a lot. Can a low-count, high-value market still work? Everyone says my market is too niche to be venture-scale. When are they right, and when are they wrong? How do I research market size and timing when I can only spend a weekend and have no budget for reports? Two of us disagree on how big the opportunity is. How do we resolve a market-size argument between cofounders? I have deep experience but only as an employee, never a founder. Does that still count as founder-market fit? How do I honestly test my founder-market fit before I quit my job? I'm a woman building in a category dominated by men. Does founder-market fit work differently for me? I'm building outside the big startup hubs and my 'market' is the small businesses in my own town. Is that a strength or a limit? What are the warning signs that I have weak founder-market fit and I'm forcing it? Can I build founder-market fit over time, or do you either have it on day one or you don't? I've exited one company. Does my past success give me founder-market fit in a totally new industry? How specific should my founder-market fit be? Is 'I love fintech' enough? I'm a student with no work experience. Can I have founder-market fit at all, or should I wait? Investors passed and said 'we love the space but aren't sure you're the right team for it'. How do I fix that? How do I turn a trend I've noticed into an actual product idea I can build? How do I tell the difference between a trend that only matters to Silicon Valley and one that will actually land in India? Is it smarter to ride a trend that's clearly rising, or to bet on a trend that hasn't started yet? As a non-technical founder, how do I evaluate a tech-heavy trend like AI without getting fooled by hype? How do I know if a trend is big enough to build a company on, or just a small niche? How do I catch a rising trend early when I'm building outside the big startup hubs and not in the room where these conversations happen? What are the most common mistakes founders make when they try to build on a hot trend? How do I build a habit or system for spotting trends instead of relying on random luck? I'm still a student. How do I use my age and campus as an advantage for spotting the next trend? How do I get honest answers when the person I'm interviewing is a friend or someone in my network? What's the difference between a customer saying they'll pay and actually pulling out a card, and how do I test the real one early? Should I do customer interviews live over a call, or is survey data good enough at the start? How do I run good discovery calls in India when the person keeps saying yes to be polite but never converts? I've done 20 interviews and every person described a slightly different problem. How do I know if there's a real pattern or just noise? How do I do user research when I'm building something nobody has seen before and can't describe what they want? What are the questions that quietly ruin an interview by leading the person to the answer I want? How do I recruit and interview my competitor's customers without it getting weird or them shutting down? How many customer conversations should I do before I start building versus building a rough version to learn faster? As a solo technical founder who hates sales calls, how do I do user research without it draining me every week? How do I tell the difference between a nice-to-have problem and one people will actually change their behavior to fix? How do I keep learning from customers after launch instead of only doing research once at the start? How do I find my ICP when I'm selling to Indian SMBs who don't fit clean B2B categories? How do I define my ideal customer when I'm a domain expert who thinks everyone in my industry needs this? My ideal customer can't afford my product. Did I define them wrong? How do I test whether a niche is real before I commit months of building to it? How many customer interviews do I need before I trust the job I've found is real? Customers say they want feature X, but is that the job or just a solution they've imagined? How do I write survey questions that surface the job instead of just confirming what I already believe? As a solo technical founder, how much time should I really spend understanding the job before writing any code? How do I know if the job I'm solving is a painkiller people will pay for or just a vitamin they'd like? I'm a non-technical founder validating an idea. How do I map the job before I've built anything to demo? My MVP needs users to log in, pay, and get notifications. Should I build auth, payments, and email myself or glue together no-code and third-party tools? I'm non-technical and can't afford a developer. Can I ship a real MVP with no-code tools, or will that trap me later? I want to test my idea before writing any code. What actually is a landing-page or concierge MVP and how do I run one right? How do I decide the single riskiest assumption my MVP should test instead of trying to prove the whole idea at once? I keep polishing the design and refactoring instead of shipping. How do I know I'm gold-plating my MVP versus doing necessary work? Should my MVP be a mobile app or a web app? My users are mostly on phones in smaller Indian cities. How do I set up analytics and feedback in my MVP so I actually learn something, without over-engineering tracking? I'm a solo technical founder. How do I MVP a two-sided marketplace when I need both buyers and sellers before it works at all? Should I open-source my MVP or build in public to get early users, or does that just help competitors copy me? How much should I spend building an MVP as a bootstrapped founder in India, and where does the money actually leak? My MVP works but nobody sticks around after signing up. How do I diagnose whether it's a product problem or an onboarding problem? How do I actually validate my idea with a no-code prototype before I sink weeks into building the real thing? Can I build and sell a real SaaS product entirely on no-code as a solo non-technical founder, and what breaks first? I'm a domain expert with no coding background. Should I spend a month learning a no-code tool myself or hire a no-code freelancer? I'm building outside the big startup hubs with almost no budget. What's the cheapest no-code stack to launch a marketplace or directory? Should I build my MVP on no-code before I hire any developers? How much should an MVP realistically cost to build in India? What are the warning signs a developer is building the wrong thing? How do I run a quick usability test on my app when I don't have a budget or a research team? As a solo technical founder, when is it worth hiring a designer versus using a template or design system? How do I turn vague feedback like "the app feels clunky" into specific design changes I can actually make? We ship fast but our codebase is turning into a mess. How much should a two-person startup care about tech debt? Every user interview gives me a different feature request. How do I turn messy feedback into a real prioritisation decision? What is a sane way to prioritise between fixing bugs, paying customer promises, and building the exciting new thing? How do I stop myself from adding features nobody asked for just because I enjoy building? When is it right to stop iterating on a feature and just kill it? How do I set a roadmap when half my revenue comes from one big customer who keeps asking for custom features? Should I share a public roadmap with my early users, or does that just create pressure and expectations I cannot meet? How do I keep shipping weekly when I am building solo and constantly interrupted by support, sales, and admin? My first 5 customers were friends who signed up to be nice. How do I know if any of them actually want the product? How many people should I actually reach out to before I expect to close my first 10 paying customers? Everyone says do things that don't scale, but where's the line between that and just wasting weeks doing manual work? I'm a solo technical founder and hate selling. How do I get my first customers without becoming a salesperson? I'm building for Indian SMBs who use WhatsApp for everything. How do I get my first 10 without a fancy sales process? How do I get customers who don't already know me when I have no brand, no audience, and no case studies yet? Should I try to close my first 10 customers one by one, or run a small launch to get them all at once? What are the biggest mistakes founders make trying to land their first customers that I should avoid? I keep getting warm interest and 'this is great' but no one pays. How do I turn the first yes into money? As a domain expert leaving my industry job, how do I turn my old network into first customers without seeming like I'm exploiting them? I run a two-sided marketplace. Do I get my first customers by starting with supply or demand, and how do I avoid the empty-restaurant problem? How do I actually keep my first 10 customers so they don't quietly churn while I go chasing the next 10? What does a 'soft launch' actually look like, and is it just a cop-out for being scared to ship? How do I write the actual launch post so it doesn't read like a press release nobody asked for? My co-founder wants a big coordinated launch, I want to just ship quietly and iterate. Who's right? I'm a solo non-technical founder with no audience. How do I launch when I have zero followers to post to? How do I find my first 10 customers to sell to when I have zero network and no inbound? What should my very first sales pitch actually say, and how long should it be? How do I price my product when I am selling it myself and have no comparable competitors? How do I follow up after a good sales call without being annoying or looking desperate? How much of my week should I spend on sales versus building the product in the early days? Should I offer a free trial, a paid pilot, or a discount to close my first customers? How do I sell confidently when I am the founder and also the youngest or least experienced person in the room? Is it legal to cold email people in India, and do I need their consent first? What's a good response rate for cold email, and how do I know if mine is broken? How do I cold email my first ten customers when I have no logos, no traction, and no case studies? Should I use my personal email and name or a company address for cold outreach? How do I cold email people at big enterprises when I'm a small unknown startup from outside the major hubs? I'm a technical founder who hates selling. Can I distribute without doing sales? My users churn silently and never reply to emails, how do I find out why they actually left? How do I get customers to pay upfront or annually so I can bootstrap on their cash instead of my savings?
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