We plan to bring eChai across 100 cities in India. It starts with eChai Startup Demo Day on 26 September, all in person. 11 cities confirmed, 163 founders registered. Any city that reaches 20 interested founders is on too. See your city
Sell on marketplaces & offline

What is ONDC, and why should a D2C brand actually care?

ONDC (Open Network for Digital Commerce) is a government-backed protocol, not a marketplace, it lets any compliant buyer app (Paytm, Magicpin, Mystore and others) discover and transact with any seller connected through a network participant, without Amazon or Flipkart sitting in the middle taking a cut of every interaction. For a D2C brand the pitch is lower platform dependency and, in theory, thinner commissions, but you reach buyers through a seller app you don't fully control, so the trade is real. It's worth testing as a low-cost, low-commitment channel, not yet worth betting your primary distribution strategy on.

Go deeper

3 resources, 3 India-specific, 3 link-checked.

🛠️ Tool
✓ Link checked India Free Beginner

The horse's mouth, start here to understand the protocol before evaluating any third-party seller app that sits on top of it.

ONDC, Open Network for Digital Commerce

From ondc.org by ONDC

  • ONDC is a protocol/network, not a single marketplace app
  • Government-backed initiative under DPIIT
  • Buyers and sellers connect through independent apps built on the shared protocol
Open ondc.org
📄 Article
✓ Link checked India Free Beginner

The cleanest plain-English explainer of how ONDC actually works end to end, from a credible business publication rather than a vendor with a seller app to sell you.

ONDC Explained: What Is It, Top Buyer and Seller Apps, and More

From Forbes India by Forbes India

  • Explains the buyer app / seller app / network participant structure simply
  • Lists major buyer apps currently live on the network
  • Good first read before evaluating any specific seller app
Open forbesindia.com
📄 Article
✓ Link checked India Free Beginner

A neutral, well-sourced overview of ONDC's origin, governance and structure, useful background before you take any single vendor's framing at face value.

Open Network for Digital Commerce

From Wikipedia by Wikipedia contributors

  • Backed by DPIIT under India's Ministry of Commerce and Industry
  • Designed as an open protocol to reduce platform-level market concentration
  • Documents the network's launch timeline and expansion history
Open en.wikipedia.org

Terms in this answer

People also ask

eChai Partner Brands