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Why ROAS Is a Terrible Ecommerce Metric + 3 That Actually Matter
Common Thread Collective Free Intermediate
Taylor Holiday's agency is the most quoted voice in DTC for reframing ROAS around profit, useful pushback against chasing a vanity multiple.
- ROAS alone says nothing about profitability since it ignores margin, fixed costs and true incrementality.
- Contribution margin, MER and CAC payback are the numbers that actually tell you if the business is making money.
- Post iOS14, the industry stopped trusting platform-reported ROAS at face value, which is why blended metrics took over.