How the best do it
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How named companies actually got their first customers, and what they changed to scale.
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How did Freshworks sell to the US from Chennai without a US sales team?
Freshworks started as Freshdesk in Chennai in 2010 and decided early that inbound would be the engine, not field sales. Girish Mathrubootham has sa...
How did Zoho build a global GTM engine without ever raising money?
Zoho never took outside capital, so it could never buy growth, and that constraint shaped everything. Sridhar Vembu funded the early years from the...
What did Postman do differently to get developers to adopt before it ever sold anything?
Postman began in 2012 as Abhinav Asthana's side project, a small HTTP client he put on the Chrome Web Store to fix his own API testing pain. Adopti...
How did BrowserStack get to millions in revenue on word of mouth alone?
Ritesh Arora and Nakul Aggarwal built BrowserStack for a pain they had felt themselves, testing sites across browser versions, and their first dist...
How did Zerodha become India's largest broker with no ads and no sales team?
Nithin Kamath has written it plainly: Zerodha does not advertise, does not have a sales team with targets, and does not do much marketing. What it ...
How did HubSpot turn a marketing idea into a distribution advantage nobody could copy?
Brian Halligan and Dharmesh Shah started from an observation, not a product: buyers were finding answers on blogs, forums and search engines long b...
How did Chargebee get its first paying customers after 14 months with none?
Chargebee was founded in 2011 in Chennai by four friends, two of them from Zoho, and spent over 14 months building before a single customer paid. T...
How does Datadog run bottom up and top down selling at the same time without the two fighting?
Datadog does both deliberately. Individual developers install the agent and get value in about 15 minutes with no salesperson, while the sales team...