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What is the real difference between product-led, sales-led and everything in between, and which one are we?

The question is not which model you prefer, it is who signs and how much they are risking. If one person can start using the product on a card without asking anyone, you can be product-led. If a buyer needs security review, procurement and three other people to agree, no amount of free trial removes the salesperson. Most companies end up with both: self-serve to create usage, sales to convert the accounts where that usage got big. Pick based on your actual buyer's approval path, then be honest that adding the other motion later is a second company-building exercise, not a toggle.

Go deeper

4 resources, 1 India-specific, 4 link-checked.

✍️ Essay
✓ Link checked Free Intermediate

Casado's argument that the modern B2B winners combine bottom-up adoption with a sales layer is the clearest framing of why 'which motion are we' is usually the wrong question. Uses Dropbox, Twilio and Atlassian to show the shape.

Growth, Sales, and a New Era of B2B

From Andreessen Horowitz by Martin Casado ~15 min read

  • Casado argues the biggest shift in B2B is go-to-market, not technology: bottom-up growth stapled to a sales motion.
  • SurveyMonkey turned 60M registrations into a 1.2 billion dollar business at 3 dollars a month.
  • Roughly 70 percent of open source companies hit the give-away-versus-sell problem, and most fail it.
  • Adding a sales engine can erode the organic growth that made the product spread in the first place.
Open a16z.com
📄 Article
✓ Link checked India Free Intermediate

Sorts SaaS businesses into serve-me, guide-me, show-me and enlighten-me based on product and buying complexity, using Freshworks and Chargebee as examples. A genuinely useful way to check whether your sales motion matches your buyer.

Decoding Buyer Matrix and Buyer Journey for your SaaS business

From SeedToScale (Accel India) by Ankit Agarwal ~12 min read

  • The buyer matrix is a 2x2 of product complexity against buying-environment complexity, from Forrester's archetypes.
  • Four buyer types fall out: serve-me, guide-me, show-me, and enlighten-me, each needing a different motion (self-serve through to ABM).
  • Matching your motion to the buyer's actual journey is claimed to lift conversion 3x to 5x.
Open seedtoscale.com

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The same ground, at another level

How what gtm actually is reads from a different seat.

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