Which business email provider should a small business use in India?
Google Workspace, for most small businesses in India: Business Base gives you [email protected] in Gmail, with Calendar, Meet, Chat and Drive, for ₹99 per user a month on a yearly commitment before tax, for up to 20 users with 20 GB of pooled storage each; Business Starter at ₹270 adds Gemini in Gmail and takes up to 300 users. Zoho Mail is the free start: its Forever Free plan hosts one domain for up to 5 users with 5 GB each, though it leaves out IMAP and POP, so you read mail in Zoho's own apps. Microsoft 365 is the pick when your team and clients work in Outlook, Word and Excel. Whichever you choose, add the SPF and DKIM records your provider gives you to your domain on day one, so other servers trust your mail and do not mark it as spam. The rule: Zoho Mail free while you are five or fewer, Google Workspace once you want the whole office suite on one login.
Zapier's April 2026 comparison of Microsoft 365, Google Workspace, Zoho Workplace, Fastmail and Proton Mail, with Zoho Workplace picked for tight budgets and free for up to 5 users.
If you decide to send from a separate domain for deliverability reasons, this is the official, no nonsense setup guide for the authentication records that keep your email out of spam. It's dry, but it's a primary source rather than a marketing blog padded with upsells, and it takes about ten minutes to action. Use it once, then forget it exists.
Gmail, Meet, Drive and Docs on your own domain, priced in rupees. The page lists Base at ₹99 per user a month for up to 20 users, Business Starter at ₹270 and Business Standard at ₹1,080, each with a 14-day free trial.
Zoho, an Indian company, hosts business email on your domain. The page lists the Forever Free plan: one domain, up to 5 users, 5 GB per user, without IMAP, POP or ActiveSync, alongside paid Mail Lite and Mail Premium plans.