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Every resource founders actually use, in one library.

The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.

What founders use most, ranked by how many answers lean on it.

  1. Gives you the benchmark to judge your own pilots against (roughly 60 to over 90 percent) and explains what drags the number... SaaStr Article · 5 min read · GTM What is the typical conversion from paid pilot to annual contract in B2B SaaS? Jason Lemkin
  2. A usable template for the document you should agree before the pilot starts: business outcome, usage milestone, stakeholder... Do What Matter Article · 11 min read · GTM Pilot Customer Success Criteria for B2B Startups Do What Matter
  3. Answers the actual question a founder has, which is when rather than whether, and draws the Type 1 versus Type 2 line clearly:... Workstreet Article · 12 min read · GTM When Should a Startup Get SOC 2? Timing Guide Travis Good
  4. The most honest list of what to actually build: SSO with forced 2FA, protected branches, centralised logging, infrastructure as... Latacora Article · 20 min read · GTM The SOC2 Starting Seven Latacora
  5. If you sell into Indian enterprises, DPDP is now part of the security review alongside SOC 2. This lays out the obligations... Wattlecorp Cybersecurity Labs Article · 16 min read · GTM What SaaS Providers Need to Know About India's Digital Personal Data Protection Act 2023 Irshad Rafeekhudheen PK
  6. Gives the trigger that is actually useful, which is not an ARR number but the moment roughly a fifth of your deals stop fitting... Salesbricks Article · 10 min read · GTM What Is a Deal Desk and Does Your Team Need One Jon Festejo
  7. Ties the approval bands back to gross margin and CAC payback, so your discount ceiling is a number you can defend rather than a... Glencoyne Article · 18 min read · GTM SaaS Enterprise Discount Approval Matrix: Financial Model and Guardrails for Profitable Deals Glencoyne Editorial Team
  8. From a firm that does nothing but win/loss. It lays out the four steps end to end: mine the CRM data you already have, go get... Clozd Article · 30 min read · GTM The Ultimate Guide to Win-Loss Analysis Clozd
  9. The actual interview guide, plus the one habit that decides whether your answers are worth anything: ask what was your... Clozd Article · 10 min read · GTM Win-Loss 101: What to ask buyers in your win-loss interviews Nate Bagley
  10. Kellogg's point that a deal that died internally is a different animal from a deal you lost to a competitor, and that mixing... Kellblog Article · 18 min read · GTM Win Rates, Close Rates and Milestone vs. Cohort Analysis Dave Kellogg
  11. The single most common thing win/loss uncovers: you did not lose on product or price, you lost to the safe choice, higher up... Kellblog Article · 12 min read · GTM What To Do If You're Winning the Product Evaluation But Losing the Deal Dave Kellogg
  12. Pulls the survey data into six concrete workflows (account research, outreach, content, conversation intelligence, CRM... Mutiny Report · 20 min read · GTM How are B2B sales teams using AI in 2026? Matt Ratchford
  13. Decides the question on the right axes (product complexity, buyer count, time to value) rather than on ACV alone, and makes the... Supademo Article · 12 min read · GTM Free Trial vs Demo vs Freemium: The SaaS Decision Framework Narayani Iyear
  14. One of the few pieces that gets specific about the Indian market: rupee tiers, why Indian buyers prefer a generous free tier... evandsouza.com Article · 18 min read · GTM SaaS Pricing Strategies for Indian Startups: A Comprehensive Framework Evan D'Souza
  15. The one piece to read if you only read one. It puts the trial and freemium question inside the bigger strategic choice... Tomasz Tunguz Article · 25 min read · GTM The Complete Guide to SaaS Pricing Strategy Tomasz Tunguz
  16. The half of the cash flow problem that is specific to selling in India: the MSMED Act 45 day ceiling, GST on late payment... Treelife Article · 20 min read · GTM Net 30/60/90 Payment Terms in India: The Complete Guide Treelife
  17. A short, clear statement of the four reasons annual wins for a small company: cash today, forecastable revenue, materially... Maxio Article · 8 min read · GTM 4 Major Advantages Of Annual vs. Monthly Subscription Billing Barrow Hamilton
  18. Connects the billing decision to the number that actually matters, which is how long you survive. Gives you three ratios to... Lighter Capital Article · 14 min read · GTM SaaS Cash Flow Analysis Explained Lighter Capital
  19. The implementation half. Poyar's framing that moving from subscriptions to usage is as big a shift as moving from on-prem to... Growth Unhinged Newsletter · 15 min read · GTM Usage-based pricing 2.0 Kyle Poyar
  20. The most sympathetic answer to this question: raise on new customers, leave the early believers alone while you are growing... SaaStr Article · 6 min read · GTM Dear SaaStr: How Do You Change the Price of Your SaaS Product Without Upsetting Existing Customers? Jason Lemkin
  21. Worked examples rather than theory, across hundreds of tracked price changes: who repackaged well (Ahrefs, Loom, Pipedrive),... Growth Unhinged Newsletter · 12 min read · GTM The good, bad and ugly of SaaS pricing changes Rob Litterst and John Kotowski
  22. A primary source rather than commentary: how India's largest software company actually told customers about a 15 percent rise.... Zoho Article · 5 min read · GTM Zoho Price Change Notice Zoho
  23. The most complete treatment of the price book itself: discount bands by tier from registered through elite, deal registration... Monetizely Article · 16 min read · GTM Channel Pricing Strategies: How to Set Prices for Resellers and Partners Without Destroying Margins Monetizely
  24. Written by people who have built channel programmes for decades, and it asks the questions nobody thinks of first: who collects... Chanimal Article · 12 min read · GTM How to Determine Your Reseller Margins, for SaaS, VARs, Retail Chanimal

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