Explore
Every resource founders actually use, in one library.
The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.
What founders use most, ranked by how many answers lean on it.
- Gives you the benchmark to judge your own pilots against (roughly 60 to over 90 percent) and explains what drags the number... SaaStr Article · 5 min read · GTM What is the typical conversion from paid pilot to annual contract in B2B SaaS? Jason Lemkin
- A usable template for the document you should agree before the pilot starts: business outcome, usage milestone, stakeholder... Do What Matter Article · 11 min read · GTM Pilot Customer Success Criteria for B2B Startups Do What Matter
- Answers the actual question a founder has, which is when rather than whether, and draws the Type 1 versus Type 2 line clearly:... Workstreet Article · 12 min read · GTM When Should a Startup Get SOC 2? Timing Guide Travis Good
- The most honest list of what to actually build: SSO with forced 2FA, protected branches, centralised logging, infrastructure as... Latacora Article · 20 min read · GTM The SOC2 Starting Seven Latacora
- If you sell into Indian enterprises, DPDP is now part of the security review alongside SOC 2. This lays out the obligations... Wattlecorp Cybersecurity Labs Article · 16 min read · GTM What SaaS Providers Need to Know About India's Digital Personal Data Protection Act 2023 Irshad Rafeekhudheen PK
- Gives the trigger that is actually useful, which is not an ARR number but the moment roughly a fifth of your deals stop fitting... Salesbricks Article · 10 min read · GTM What Is a Deal Desk and Does Your Team Need One Jon Festejo
- Ties the approval bands back to gross margin and CAC payback, so your discount ceiling is a number you can defend rather than a... Glencoyne Article · 18 min read · GTM SaaS Enterprise Discount Approval Matrix: Financial Model and Guardrails for Profitable Deals Glencoyne Editorial Team
- From a firm that does nothing but win/loss. It lays out the four steps end to end: mine the CRM data you already have, go get... Clozd Article · 30 min read · GTM The Ultimate Guide to Win-Loss Analysis Clozd
- The actual interview guide, plus the one habit that decides whether your answers are worth anything: ask what was your... Clozd Article · 10 min read · GTM Win-Loss 101: What to ask buyers in your win-loss interviews Nate Bagley
- Kellogg's point that a deal that died internally is a different animal from a deal you lost to a competitor, and that mixing... Kellblog Article · 18 min read · GTM Win Rates, Close Rates and Milestone vs. Cohort Analysis Dave Kellogg
- The single most common thing win/loss uncovers: you did not lose on product or price, you lost to the safe choice, higher up... Kellblog Article · 12 min read · GTM What To Do If You're Winning the Product Evaluation But Losing the Deal Dave Kellogg
- Pulls the survey data into six concrete workflows (account research, outreach, content, conversation intelligence, CRM... Mutiny Report · 20 min read · GTM How are B2B sales teams using AI in 2026? Matt Ratchford
- Decides the question on the right axes (product complexity, buyer count, time to value) rather than on ACV alone, and makes the... Supademo Article · 12 min read · GTM Free Trial vs Demo vs Freemium: The SaaS Decision Framework Narayani Iyear
- One of the few pieces that gets specific about the Indian market: rupee tiers, why Indian buyers prefer a generous free tier... evandsouza.com Article · 18 min read · GTM SaaS Pricing Strategies for Indian Startups: A Comprehensive Framework Evan D'Souza
- The one piece to read if you only read one. It puts the trial and freemium question inside the bigger strategic choice... Tomasz Tunguz Article · 25 min read · GTM The Complete Guide to SaaS Pricing Strategy Tomasz Tunguz
- The half of the cash flow problem that is specific to selling in India: the MSMED Act 45 day ceiling, GST on late payment... Treelife Article · 20 min read · GTM Net 30/60/90 Payment Terms in India: The Complete Guide Treelife
- A short, clear statement of the four reasons annual wins for a small company: cash today, forecastable revenue, materially... Maxio Article · 8 min read · GTM 4 Major Advantages Of Annual vs. Monthly Subscription Billing Barrow Hamilton
- Connects the billing decision to the number that actually matters, which is how long you survive. Gives you three ratios to... Lighter Capital Article · 14 min read · GTM SaaS Cash Flow Analysis Explained Lighter Capital
- The implementation half. Poyar's framing that moving from subscriptions to usage is as big a shift as moving from on-prem to... Growth Unhinged Newsletter · 15 min read · GTM Usage-based pricing 2.0 Kyle Poyar
- The most sympathetic answer to this question: raise on new customers, leave the early believers alone while you are growing... SaaStr Article · 6 min read · GTM Dear SaaStr: How Do You Change the Price of Your SaaS Product Without Upsetting Existing Customers? Jason Lemkin
- Worked examples rather than theory, across hundreds of tracked price changes: who repackaged well (Ahrefs, Loom, Pipedrive),... Growth Unhinged Newsletter · 12 min read · GTM The good, bad and ugly of SaaS pricing changes Rob Litterst and John Kotowski
- A primary source rather than commentary: how India's largest software company actually told customers about a 15 percent rise.... Zoho Article · 5 min read · GTM Zoho Price Change Notice Zoho
- The most complete treatment of the price book itself: discount bands by tier from registered through elite, deal registration... Monetizely Article · 16 min read · GTM Channel Pricing Strategies: How to Set Prices for Resellers and Partners Without Destroying Margins Monetizely
- Written by people who have built channel programmes for decades, and it asks the questions nobody thinks of first: who collects... Chanimal Article · 12 min read · GTM How to Determine Your Reseller Margins, for SaaS, VARs, Retail Chanimal
The hubs
Starting Up
Find an idea, validate it, build, and land your first customers.
GTM
Go-to-market, from breaking in to how the best teams do it.
D2C
Building a direct-to-consumer brand, India-first.
Wealth
Paying yourself, ESOPs, secondaries, and de-risking founder wealth.
How Founders Use AI
How founders actually put AI to work, mapped topic by topic.
Glossary
Plain-language definitions of the startup and VC terms you'll hit.
eChai Partner Brands
The partnership →