Explore
Every resource founders actually use, in one library.
The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.
What founders use most, ranked by how many answers lean on it.
- Duolingo lets people finish a full lesson before it ever asks them to create an account, and this study breaks down why that... Growth.Design Article · Starting Up Duolingo's User Retention: 8 Tactics Tested On 300 Million Users Growth.Design
- Research backed rules for making forms feel effortless, which is where much of onboarding drop happens. It directly supports... Nielsen Norman Group Article · Starting Up Few Guesses, More Success: 4 Principles to Reduce Cognitive Load in Forms Huei-Hsin Wang
- A structured guide to diagnosing and fixing onboarding from one of the most respected growth education teams. It helps you map... Reforge Article · Starting Up Optimize new user onboarding Reforge
- A pointed case study in obvious labels over clever ones. A vague "Get Started" button reads as friendly but leaves people... Nielsen Norman Group Article · ~6 min read · Starting Up "Get Started" Stops Users Aurora Harley and Kim Flaherty
- Eye tracking evidence for how people actually scan a screen, which tells you where to put the things that matter. If your... Nielsen Norman Group Article · ~12 min read · Starting Up F-Shaped Pattern of Reading on the Web: Misunderstood, But Still Relevant Kara Pernice
- A former Facebook design VP walks through how to look at a screen and judge whether it works, from first impression to first... Julie Zhuo (The Year of the Looking Glass) Essay · ~12 min read · Starting Up How to Do a Product Critique Julie Zhuo
- Norman's own short essay on the idea that decides whether a control looks usable: affordances and signifiers. It is the crisp,... Don Norman (jnd.org) Essay · ~10 min read · Starting Up Affordances and Design Don Norman
- A short, clear video on why showing options beats making people remember them, with interface examples. If you prefer watching... Nielsen Norman Group Video · ~4 min video · Starting Up Recognition vs. Recall in User Interfaces Raluca Budiu
- Baxley led design at Apple and Pinterest, and here he talks about craft and the obligation to reduce the friction people feel... Lenny's Podcast (Bob Baxley) Podcast · ~90 min episode · Starting Up 35 Years of Product Design Wisdom from Apple, Disney, Pinterest, and Beyond Lenny Rachitsky and Bob Baxley
- A ready to use script for running your own usability test, from Krug's book. You do not have to invent how to phrase tasks or... Steve Krug (sensible.com) Template · PDF, a few pages · Starting Up Usability Test Script (from Rocket Surgery Made Easy) Steve Krug
- Concrete evidence for what originality in the wrong place actually costs. It shows how novel patterns confuse users and slow... Nielsen Norman Group Article · 8 min read · Starting Up Breaking Web Design Conventions = Breaking the User Experience Katie Sherwin
- This separates internal consistency (within your product) from external consistency (matching the wider world of apps your... Nielsen Norman Group Article · 7 min read · Starting Up Maintain Consistency and Adhere to Standards (Usability Heuristic #4) Nielsen Norman Group
- This names the exact tension in your question and gives a rule for when innovation is worth its learning cost. Watch it to... Nielsen Norman Group Video · 5 min · Starting Up Consistency vs. Innovation in UX Design Raluca Budiu
- A catalogue of common interface patterns (registration, pricing tables, search, empty states, and more) with several real... UI-Patterns.com Tool · reference library · Starting Up UI-Patterns.com UI-Patterns.com
- Argues for stripping the interface down to essentials, which pairs neatly with copying conventions: keep the common parts quiet... Nielsen Norman Group Article · 7 min read · Starting Up Aesthetic and Minimalist Design (Usability Heuristic #8) Therese Fessenden
- Alex Russell, a Chrome engineer, puts hard numbers on what most of the world's phones can actually do, and the gap between them... Infrequently Noted (Alex Russell) Essay · Long read · Starting Up The Performance Inequality Gap, 2024 Alex Russell
- Every kilobyte of JavaScript costs far more on a cheap phone than on your machine, because the phone has to download it and... Addy Osmani (Dev Channel, Medium) Article · 20 min read · Starting Up The Cost Of JavaScript Addy Osmani
- A small download is the first thing a data conscious user notices, and the official guide is the practical how to: app bundles,... Android Developers Article · Reference · Starting Up Reduce your app size Android Developers
- This is the developer side of the entry level phone: an OS tuned for 4GB RAM and under, with guidance on optimizing your app to... Android Developers Article · Guide hub · Starting Up Android (Go edition) and Build for Billions Android Developers
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Video · 40 min · Starting Up
Building for Your Next Billion Users (Google I/O 2017)
Google
- Facebook made its engineers spend an hour every Tuesday on a simulated 2G connection so they would feel what most of their... Engineering at Meta Article · Short read · Starting Up Building for emerging markets: the story behind 2G Tuesdays Meta Engineering
- Instead of shipping the same heavy page to everyone, you can detect the connection and serve lighter images or defer non... web.dev (Google) Article · 15 min read · Starting Up Adaptive serving based on network quality Google Chrome team
- A focused, code first companion on reading the user's connection (and even their data saver preference) and adjusting what you... AddyOsmani.com Article · 12 min read · Starting Up Adaptive Serving using JavaScript and the Network Information API Addy Osmani
- A conversational episode with a Google advocate on low bandwidth design and data cost, good for absorbing the mindset while... Designer vs Developer (Google) Podcast · 30 min · Starting Up Sam Dutton on designing for the next billion users Google
The hubs
Starting Up
Find an idea, validate it, build, and land your first customers.
GTM
Go-to-market, from breaking in to how the best teams do it.
D2C
Building a direct-to-consumer brand, India-first.
Wealth
Paying yourself, ESOPs, secondaries, and de-risking founder wealth.
How Founders Use AI
How founders actually put AI to work, mapped topic by topic.
Glossary
Plain-language definitions of the startup and VC terms you'll hit.
eChai Partner Brands
The partnership →