Explore
Every resource founders actually use, in one library.
The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.
What founders use most, ranked by how many answers lean on it.
- A grounded take on the real risk sitting under your question: when one customer is half your revenue, losing them can halve the... SaaStr (Jason Lemkin) Article · 7 min read · Starting Up Customer Concentration is Definitely a Risk. But It's Probably OK. Jason Lemkin
- The practical companion piece: what to actually show and say when your largest account asks where their features sit on the... Aha! Article · 6 min read · Starting Up A Big Customer Wants to See Your Roadmap. Now What? Brian de Haaff
- Shows the healthy version of working closely with big customers: a deliberate design partner program where a handful of... First Round Review Article · 15 min read · Starting Up The Hard Way Pays Off: Inside Sierra's Design Partner Strategy First Round Review
- Practical scripts for turning down or deferring a request without blowing up the relationship, which is the skill you need when... Lenny's Newsletter (Lenny Rachitsky) Article · 10 min read · Starting Up On Saying No Lenny Rachitsky
- Deals with the specific pressure of a request that arrives wrapped in a deal, where sales and a big customer both want a yes... Saeed Khan (On Product Management) Article · 9 min read · Starting Up How to Deal with B2B Sales-Driven Feature Requests Saeed Khan
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Video · 50 min watch · Starting Up
Building for the Enterprise
Aaron Levie
- Goldfein ran engineering at Facebook and VMware and lays out how release process should change as a team grows from one person... First Round Review Article · 20 min read · Starting Up The Right Way to Ship Software Jocelyn Goldfein
- Holman was an early GitHub engineer and this is the single most complete plain English essay on what a healthy deploy looks... zachholman.com Essay · 30 min read · Starting Up How to Deploy Software Zach Holman
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Video · 35 min · Starting Up
How GitHub Uses GitHub to Build GitHub
Zach Holman
- Orosz maps the full spectrum from YOLO shipping (change it in prod and watch) to heavy multi stage verification, and explains... The Pragmatic Engineer Article · 25 min read · Starting Up Shipping to Production Gergely Orosz
- Majors argues that instead of piling on pre deploy gates, you invest in fast deploys, good observability, and quick rollback so... Honeycomb Blog Article · 12 min read · Starting Up I Test in Production Charity Majors
- Flags let you merge and deploy unfinished or risky work while keeping it switched off, so you avoid long lived branches and can... martinfowler.com Article · 30 min read · Starting Up Feature Toggles (aka Feature Flags) Pete Hodgson
- Once a second person is committing, the first real risk is two branches drifting apart, and this essay explains the one habit... martinfowler.com Article · 30 min read · Starting Up Continuous Integration Martin Fowler
- A focused reference on the simplest branching model that works for small teams: short lived branches off one trunk, merged... trunkbaseddevelopment.com Article · Reference site · Starting Up Trunk Based Development Paul Hammant
- The most practical single lever for making code review fast and painless is keeping each change small, and Google's guide... Google Engineering Practices Article · 10 min read · Starting Up Small CLs Google
- Founders often swing between rubber stamping and nitpicking every line, and this sets a sane bar: approve once the change... Google Engineering Practices Article · 10 min read · Starting Up The Standard of Code Review Google
- When a deploy breaks and it is no longer just you, how you react sets the culture for years, and this chapter makes the case... Google SRE Book Article · 20 min read · Starting Up Postmortem Culture: Learning from Failure Google SRE
- This is a ready made, minimal workflow you can adopt as is on your first hire: branch, open a pull request, review, merge,... GitHub Docs Template · 10 min read · Starting Up GitHub Flow GitHub
- This short principle explains why separating the build, the release, and the run steps gives you clean versioned releases you... 12factor.net Article · 5 min read · Starting Up Build, release, run (The Twelve-Factor App) Adam Wiggins
- An open source, self hostable feature flag service that gives you gradual rollouts and instant kill switches without building... Unleash Tool · Tool · Starting Up Unleash (open source feature flags) Unleash
- The free home of the four delivery metrics plus a quick check that tells you where your team stands, so you can judge process... dora.dev Tool · Reference and quick check · Starting Up DORA (DevOps Research and Assessment) DORA
- A real company shows exactly how it opened its roadmap to users as a public board organized by stage, with voting and comments,... Buffer Article · Starting Up Introducing Buffer's Transparent Product Roadmap Jim Hitch
- A frank product manager take arguing that sharing roadmaps often hurts more than it helps, and offering a lighter alternative:... SaaS Product Chat (saaspm.com) Article · Starting Up Should I Publicly Share a SaaS Startup's Product Roadmap? SaaS Product Chat (saaspm.com)
- A discussion among small, bootstrapped founders wrestling with this exact decision, so you get lived experience rather than a... Indie Hackers Thread · Starting Up Thoughts on making your roadmap public? Indie Hackers
The hubs
Starting Up
Find an idea, validate it, build, and land your first customers.
GTM
Go-to-market, from breaking in to how the best teams do it.
D2C
Building a direct-to-consumer brand, India-first.
Wealth
Paying yourself, ESOPs, secondaries, and de-risking founder wealth.
How Founders Use AI
How founders actually put AI to work, mapped topic by topic.
Glossary
Plain-language definitions of the startup and VC terms you'll hit.
eChai Partner Brands
The partnership →