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Every resource founders actually use, in one library.

The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.

What founders use most, ranked by how many answers lean on it.

  1. Ties LTV back into the broader unit-economics stack - CAC, contribution margin, ROAS - so you don't calculate LTV in a vacuum... getfairview.com Article · D2C D2C Unit Economics Metrics Every Brand Must Track Fairview
  2. Directly resolves a confusion most founders don't realise they have - repurchase and retention sound interchangeable but... peelinsights.com Article · D2C Repurchase vs. Retention Rate: How to Measure and Why These Metrics Are Essential for DTC Brands Peel Insights
  3. The clean definitional explainer for Recency-Frequency-Monetary segmentation from the team that built cohort tooling... peelinsights.com Article · D2C What is RFM Analysis? Peel Insights
  4. A real, data-backed benchmark study (156K customers) rather than an assumed rule of thumb - gives you an actual number to... bsandco.us Article · D2C Repeat Purchase Rate Benchmarks: 18.8% Across 156K Customers BS&Co
  5. A fresh, dated 2026 benchmark compilation that breaks retention and repeat-purchase rates out by category, giving a second data... taylorsicard.com Article · D2C DTC Repeat-Purchase & Retention Benchmarks 2026 Taylor Sicard
  6. Smile.io runs referral programs for thousands of DTC stores, so this is a strategy guide grounded in what actually drives... blog.smile.io Article · D2C How to Build the Best Referral Program in 2025 Smile.io
  7. Video · D2C How to Launch a Referral Program for Your Ecommerce Brand (ReferralCandy Demo) Raúl Galera, ReferralCandy
  8. A blunt, operator-written take on why incentive-only ambassador programs produce referrals but not advocates, and what a... getroster.com Article · D2C How Do I Scale an Influencer or Ambassador Program for a DTC Brand? Roster
  9. A weekly, unscripted interview show where DTC operators talk through real growth decisions - including how brands like golf... podcasts.fame.so Podcast · D2C Customers Who Click: How DTC Leaders Turn Traffic into Revenue Will Laurenson
  10. A practical, India-context walkthrough of turning a WhatsApp presence into an actual community feature - broadcast lists,... bepragma.ai Article · D2C How to Build a WhatsApp Business Community: Step-by-Step Guide BePragma
  11. From an Indian WhatsApp Business API platform, this covers the practical automation layer - chatbots, segmentation, broadcast... gallabox.com Article · D2C Why WhatsApp for D2C Is a Game Changer for Brands Gallabox
  12. A Bengaluru-founded enterprise loyalty platform running 100+ loyalty programs across 30+ countries and 120K+ stores - the... capillarytech.com Tool · D2C Capillary Loyalty Program Software Capillary Technologies
  13. The most underrated platform pick for Indian home, fashion and beauty brands - this explains why unbranded, high-intent... practicalecommerce.com Article · D2C A Pinterest Strategy for Growing an Ecommerce Brand Practical Ecommerce
  14. The honest, current read on why your reach is dropping even though you haven't changed anything - useful so you stop blaming... socialmediaexaminer.com Article · D2C The Death of Organic Reach: What Works Right Now Social Media Examiner
  15. Lays out why UGC now consistently beats polished brand content on trust and ad performance, and how to run it as a structured... slateteams.com Article · D2C The Ultimate Guide to User Generated Content Marketing in 2025 Slate
  16. From one of India's most-followed personal-branding voices, who built his own audience from a niche blog to hundreds of... digitaldeepak.com Course · D2C Build Your Personal Brand with Digital Marketing Deepak Kanakaraju (Digital Deepak)
  17. A real teardown of how an Indian grooming D2C brand blends YouTube tutorials, Reels and UGC with celebrity association (Kartik... bloomagency.in Article · D2C Marketing Strategy of Bombay Shaving Company: A Case Study for Beauty and Skincare Brands Bloom Agency
  18. Mamaearth is the case every Indian D2C founder has half-heard about - this walks through the actual mechanics: community-first... technexttechnosoft.com Article · D2C Mamaearth Case Study: A D2C Growth Journey Powered By Influencer & Social Media Strategy TechNext Technosoft
  19. The official self-service counterfeit-removal tool, free once you're Brand Registry-enrolled, this is the primary weapon... Amazon Tool · D2C Project Zero | Sell on Amazon Amazon
  20. Confirms that India is a real enforcement priority for Amazon, not an afterthought market, useful context for how seriously to... Domain-b Article · D2C Amazon Strengthens Anti-Counterfeit Efforts in India with Expanded Enforcement Capabilities Domain-b
  21. Clarifies the difference between Amazon's three overlapping brand-protection programs, which is genuinely confusing, useful... Velocity Sellers Article · D2C Amazon Brand Protection Stack: Project Zero vs Transparency vs IP Accelerator in 2026 Velocity Sellers
  22. A brand-protection vendor's practical how-to for identifying and removing counterfeit listings, useful even before you pay for... Red Points Article · D2C The Complete Guide to Amazon Brand Protection in 2026 Red Points
  23. One of the few resources that explains Flipkart's Brand Assure program specifically, rather than defaulting to Amazon-only... Red Points Article · D2C Flipkart Brand Assure: Report IP Infringement (2026) Red Points
  24. Flipkart's own numbers on enforcement scale (millions of listings actioned, thousands of sellers removed), useful for gauging... Flipkart Stories Article · D2C Flipkart Deepens Marketplace Governance to Strengthen Trust and Platform Integrity Flipkart Stories

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