How do I split territories and segments without starting a civil war?
The test of a good split is not that it is equal, it is that every rep has an equal shot at quota. Balance on potential and workload, so a patch of 40 mid market accounts with real budget and a patch of 400 tiny logos are not both handed a 600k number. Publish the rule you used, whether that is vertical, size band, geography or a hybrid, because a split that looks arbitrary is the fastest way to lose a good rep. Bring reps into the design before you finalise it and grandfather existing open opportunities. Then commit for a full year: reshuffling territories mid year costs more in trust than it recovers in coverage.
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Territory design treated as a fairness problem: every rep should have an equal shot at quota, which means balancing account potential and workload, not just drawing lines on a map. Includes the segmentation models to choose between.
Written for Indian SaaS founders by the Everstage CEO, ex Freshworks. It gives the working numbers: quota period must be at least the sales cycle, quota to OTE around 5 to 6x, and two thirds of reps landing between 80 and 100 percent attainment.
The headcount question answered as arithmetic: revenue target divided by revenue per rep and capacity utilisation, with ramp time and attrition built in. Use it before you sign off next quarter's hiring plan.
Roughly 47,000 quota carrying reps across 246 companies, with average attainment at 42.7 percent. The number to put in front of a board that thinks your team is underperforming when the quota is what is broken.
Jeremy Donovan has carved territories across dozens of Insight portfolio companies, so he speaks to the political half of the problem as much as the maths: balancing on potential rather than account count, and how to bring reps into the design before you publish it.