How the best do it

When is it right to move upmarket, and how do the companies that pull it off actually do it?

The short answer

Move when the demand is systematic, not when two large logos email you. The signal is a pattern of bigger accounts arriving on their own and hitting the same three limits in your product. The ones who succeed treat it as building a second company beside the first: enterprise-grade security and admin controls, custom contracts and annual billing, a field sales motion that can survive procurement and an RFP, and a support model with real service commitments. They also protect the original business rather than abandoning it, because the classic failure is stalling at a few million in revenue after walking away from the SMB base that was funding everything.

Go deeper, your way

5 hand-picked resources, 4 India-specific, 5 link-checked. Pick how you want to dig in.

📊 Report
✓ Link checked India Free Advanced

Why we picked it Tracks the Indian companies crossing $100M ARR and what changed in their motion to get there, which is the population you are joining if you move upmarket. Also the best read on where Indian software and services are converging.

The Rise of Cloud AI in India 2024

From Bessemer Venture Partners Long report

Open bvp.com

The same ground, at another level

How who you sell to reads from a different seat.

Terms in this answer

People also ask

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Also in Starting Up

The same ground, over in Understand your customers, our Starting Up track.

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