Get your first customers

How do I write a cold email that people actually reply to?

The short answer

Keep it short, personal, and about them, not you. Nail a subject line that sparks curiosity, open with a specific reason you're reaching out to *this* person, state the value in one or two lines, and end with a single, low-friction call to action. If your email takes more than 15 seconds to read, it's too long.

Go deeper, your way

19 hand-picked resources, 17 link-checked. Pick how you want to dig in.

▶️ Video
✓ Link checked Free Beginner

Why we picked it Once you have a list of people to reach cold, this shows you how to write emails they actually answer. Seven concrete principles (short, human, personalized, credible, clear ask) with examples. It pairs directly with the go to them, do not wait for them idea.

How to Convert Customers With Cold Emails

On Y Combinator Startup Library by Aaron Epstein ~33 min

  • Keep cold emails short, human, and personalized
  • Lead with credibility and one clear ask
  • A warm intro still beats cold by two to three times
Open ycombinator.com
▶️ Video
✓ Link checked Free Beginner

Why we picked it Michael Seibel runs YC and has read thousands of these, so this is the receiving end talking back: what actually makes an investor open, read, and reply. It is a short, direct talk that pairs well with the written pieces if you would rather hear the reasoning than read it. Useful precisely because it comes from the person you are trying not to annoy.

How To Cold Email Investors

On Y Combinator (YouTube) by Michael Seibel 6 min watch

  • Investors decide in seconds, so the first line has to earn the next one; front-load what is interesting about you.
  • A cold email that respects the reader's time reads as competent, and competence is what removes the desperate tone.
  • You are opening a relationship, not closing a round, so ask for a short conversation rather than a check.
Watch on YouTube youtube.com
▶️ Video
✓ Link checked Free Beginner

Why we picked it Alex Berman has built his career specifically around cold email, and this video breaks his framework down into a repeatable structure you can apply the same day. It's more tactical and template-driven than most of this list, useful once you understand the principles and want a concrete first draft.

How to Write the Ultimate Cold Email, Framework

On Alex Berman (YouTube)

  • A genuine, specific compliment in the opening line outperforms generic flattery
  • Keep the intro and the ask together in two or three sentences, not a wall of text
  • Close with a simple sign off, not a hard, salesy pitch
Watch on YouTube youtube.com
🎧 Podcast
✓ Link checked India Free Intermediate

Why we picked it An Indian founder story where the early demand test was manual, cold emails and direct outreach to find the first customers before the product had proven itself. It is a grounded counterpoint to the landing page: sometimes the fastest way to measure intent in a B2B market is to ask people to commit directly. Useful if your buyers are enterprises who will never fill in a consumer style waitlist form.

How Khadim Batti Built Whatfix Into a Global SaaS Leader

On Prime Venture Partners Podcast by Prime Venture Partners ~50 min

  • In B2B, direct outreach can measure intent faster than a public page
  • A first paying customer is the strongest demand signal there is
  • Early traction in India often comes from manual hustle, not viral pages
Open primevp.in
✍️ Essay
✓ Link checked Free Beginner

Why we picked it This is the canonical structure for the investor cold email, written by a YC partner who reads them from the other side. It is short and prescriptive: what to say, in what order, and why brevity beats a long pitch. Treat it as the skeleton you fill in, not a script to copy word for word.

How to Cold Email Investors

From Y Combinator Startup Library by Aaron Harris 5 min read

  • The goal of the email is a reply, not a term sheet, so keep it short and easy to say yes to.
  • Lead with real progress relative to how long you have been building; traction reads as confident, and confidence is the opposite of desperate.
  • Research the person first so the email shows you know why you are writing to them specifically.
Open ycombinator.com
📄 Article
✓ Link checked Free Beginner

Why we picked it This is the rare cold email piece written by someone who has actually sent thousands of them (Steli Efti built Close, a sales CRM, on the back of founder-led outreach). It gives you 15 real templates with the subject line, the body, and the reasoning for when to use each, so you can see the moving parts instead of copying blind. It is honest that a template is a starting point, not a magic phrase: the personalization you add is what earns the reply.

15 Best Cold Email Templates That Actually Get Replies (Proven Examples)

From Close by Steli Efti

  • Keep it short and answer three questions fast: who are you, what do you want, and why this person specifically.
  • End with one clear, low-friction call to action, and plan your follow-ups before you send the first email.
  • Templates save time but only work once you layer in real, specific personalization; a copy-paste blast reads like one.
Open close.com
✍️ Essay
✓ Link checked Free Intermediate

Why we picked it Ramit Sethi built a business partly on emails from strangers that got answered, and this guide is his own breakdown of what makes an email worth a busy person's thirty seconds. It goes deeper on subject lines and first sentences than most cold email advice, which is exactly where most founders lose the reader.

The Ultimate Guide to Email Copywriting

From Ramit Sethi, I Will Teach You To Be Rich

  • The subject line's only job is to earn the first sentence a read
  • Write like you're emailing one specific person, not a segment
  • Cut every sentence that doesn't move the reader toward your ask
Open iwillteachyoutoberich.com
🧵 Thread
✓ Link checked Free Intermediate

Why we picked it Josh Braun teardowns real cold emails line by line and explains exactly why each sentence works or doesn't, which is more useful than another list of rules. Reading a handful of his posts trains your eye to spot the difference between an email that sounds like a favor and one that sounds like a pitch.

This cold email hits all the right notes

From Josh Braun (LinkedIn)

  • Notice what motivated an actual reply, not just what sounds persuasive
  • Specific, small observations about the reader beat broad flattery
  • A low friction close makes it easy to say yes to something small
Open linkedin.com
📄 Article
✓ Link checked Free Intermediate

Why we picked it Copyhackers writes for people who make a living from words converting, and this piece is focused tightly on the mechanics of getting a stranger to open and then keep reading. It's a good companion to more founder-y advice because it comes from a pure copywriting lens rather than a startup one.

4 Tips to Get Your Cold Emails Opened

From Copyhackers

  • Write your subject line last, after you know what the email actually says
  • Short sentences and short paragraphs read as more honest, not less serious
  • Ask yourself what the recipient gets before you ask what you want
Open copyhackers.com
📄 Article
✓ Link checked Free Intermediate

Why we picked it Your subject line decides whether the rest of your email gets read at all, and this piece is entirely dedicated to getting that one line right, with 36 real examples to study. It's the single best resource on this list if the subject line is where you're stuck.

Cold Email Subject Line Do's and Don'ts

From Demand Curve

  • Keep subject lines under 60 characters so they don't get cut off on mobile
  • A curiosity gap only works if it's relevant to the recipient, not generic
  • Skip fake urgency, ALL CAPS, and fake re: prefixes, they hurt more than help
Open demandcurve.com
📄 Article
✓ Link checked Freemium Intermediate

Why we picked it A tactical follow-on covering the channels and motions top B2B startups scale after the first ten. Grounds distribution strategy in real company examples.

How to win your first 10 B2B customers

From Lenny's Newsletter by Lenny Rachitsky ~15 min read

  • Content/SEO is a surprisingly dominant B2B channel (Vanta, Amplitude, Figma, HubSpot).
  • The core B2B channels: self-serve inbound, sales-assist inbound, outbound, content, paid, partnerships.
  • Pick and systematize the one channel that compounds for you.
  • Distribution strategy should follow evidence, not fashion.
Open lennysnewsletter.com
📄 Article
✓ Link checked Free Beginner

Why we picked it This collection was built for asking strangers for small favors like introductions and advice, which is a gentler version of the same skill a founder needs for a cold ask. The scripts are short, specific, and easy to adapt, and they're a good model for the low-friction, single-ask ending your own email needs.

The Best Email Scripts for Cold-Emailing

From 80,000 Hours by Benjamin Todd

  • Keep the ask small and specific, a single question beats an open-ended one
  • State plainly how you found the person and why you're writing to them
  • Make it easy to say no, it paradoxically makes people more likely to say yes
Open 80000hours.org
📄 Article
✓ Link checked Free Intermediate

Why we picked it Jason Lemkin has seen thousands of founder emails as an investor himself, and this piece is written from that side of the inbox, telling you exactly what makes him keep reading versus archive. It's a useful counterweight to advice written by copywriters, since it comes from the actual recipient of these emails.

Dear SaaStr: How Do I Write a Great Cold Email To VCs?

From SaaStr by Jason Lemkin

  • Lead with your single strongest, most specific metric or differentiator
  • A generic email to a VC is instantly obvious and gets deleted fast
  • Reference something the investor has actually said or invested in before
Open saastr.com
✍️ Essay
✓ Link checked Free Intermediate

Why we picked it Intercom's founders describe sending around a hundred highly personal emails a day in their earliest days, each one custom enough that almost nothing was reusable boilerplate. It's a candid look at how much manual, unscalable personalization went into outreach that people now remember as effortless.

How Intercom Got Our First Customers

From Intercom Blog

  • Real personalization at this stage means most of each email is genuinely unique
  • Small, specific proof like a custom screenshot beats a generic feature list
  • Early outreach volume is sustained by tight iteration, not a fixed template
Open intercom.com
📄 Article
✓ Link checked Free Beginner

Why we picked it This is a mainstream, practical rundown of the fundamentals: research, subject lines, and why you're writing to this specific person. It's a good beginner-level reference if you want the basics laid out plainly before you move on to more opinionated sources on this list.

The Ins and Outs of Cold Emailing That Delivers Results

From HubSpot Blog by Jay Fuchs

  • Research the recipient's role and recent work before you write a word
  • Explain plainly why you're reaching out to them in particular, not just anyone
  • Lead with how you can help them, not with a list of your own features
Open blog.hubspot.com
✍️ Essay
Free Beginner

Why we picked it The permission slip to recruit users by hand, do things manually, and deliver 'insanely great' experiences to your first few customers. The cheapest, most honest way to validate demand is to go get it one person at a time.

Do Things That Don't Scale

From paulgraham.com by Paul Graham ~15 min read

  • Recruit your first users manually, don't wait for them to come.
  • A tiny group of users who love you beats a big group who like you.
  • Manual, unscalable effort early is a feature, not a failure.
Open paulgraham.com
✍️ Essay
Free Intermediate

Why we picked it This is a founder's own account of one specific cold email that worked, with the reasoning behind each choice she made, rather than generic advice. First-person breakdowns like this are useful because they show you the actual tradeoffs someone made under real stakes, not a hypothetical.

How I Turned a Cold Email Into a $2.5M Seed Round

From Allie Janoch (Medium)

  • One well-researched, highly personal email can outperform dozens of generic ones
  • Reference something true and specific about the recipient's recent work
  • Confidence in the ask matters as much as the words around it
Open medium.com
🛠️ Tool
✓ Link checked Freemium Beginner

Why we picked it Hunter built its business around helping people find and email the right person, so this guide doubles as both a practical how-to and a free tool you can actually use to find verified addresses and track opens. It's a solid one-stop reference to come back to once you're ready to send, not just read about it.

A Complete Guide to Cold Email Outreach

From Hunter.io

  • Every cold email needs three things: who you are, what you're offering, and the one action you want
  • Personalize the opening line with a mutual connection, trigger event, or specific problem
  • Track opens and replies so you know which version of your email is actually working
Open hunter.io
🛠️ Tool
✓ Link checked Freemium Beginner

Why we picked it Once your email is well written, the next problem is knowing whether it was even opened, and Streak sits directly inside Gmail for free to tell you that. It's worth having before you send your first batch of cold emails so you can tell a bad subject line from a good email that just needs a follow-up.

Email Tracking from Gmail

From Streak

  • See exactly when a recipient opens your email so you can time a follow-up
  • A free Gmail-based tool needs no separate outreach platform to get started
  • Open data tells you whether the problem is your subject line or your body
Open streak.com

Terms in this answer

People also ask

How many times should I follow up before giving up on a cold prospect? More than you think, most replies come after the first email, not on it. Follow up persistently but politely, adding a little new value each time, ... Beginner 18 resources → Cold email or cold LinkedIn/DM, what works better for reaching first customers? Use whichever gets you in front of your specific buyer, and often combine them, a warm LinkedIn touch before a cold email lifts reply rates. Email ... Intermediate 19 resources → Is cold outreach even worth it, or is it just spam that hurts my brand? Done lazily it's spam; done well it's just starting a relevant conversation with someone who genuinely needs you. The difference is targeting and p... Beginner 19 resources → How do I build a targeted list of the right people to cold email? Define your ideal customer sharply, then hand-build a small list of exactly-fit prospects instead of blasting thousands. Use LinkedIn, community me... Intermediate 18 resources → What tools should I use to send and track cold outreach without spamming? For your first customers you often need nothing more than your normal inbox and a spreadsheet, send personal 1:1 emails and track replies by hand. ... Intermediate 20 resources → What should my very first cold email subject line actually say? Write the subject line last, and make it read like something a real person would type to another person, not a marketing broadcast. Short and speci... Beginner 19 resources →

Also in D2C

The same ground, over in Launch & get your first customers, our D2C track.

Also in How Founders Use AI

How founders actually use AI for this, over in Sales Prospecting.

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