1) Know your ICP (Ideal Client Persona): Knowing whom to sell is half the job done.
2) Respect Time: Time is the ultimate currency in sales, use it wisely. Wasting customers' time and vice versa will end up losing credibility. Do your due diligence before approaching anyone.
3) Value >> Price: Easier said than done.
Communicate Value Deliver Value Money will follow!
4) Movement of Truth: Sales is the moment of truth - Each sales interaction is an opportunity to demonstrate your expertise, build trust, and deliver an exceptional customer experience.
How you handle these moments can make or break the relationship.
At last, Sales is Easy if you focus on understanding your customers, respecting their/your time, communicating and delivering exceptional value, and treating every
Those who didn’t able to come, I am sharing my points which I wrote during session. Hope it will helpful to community (specially sales person and founder)
— USA contain 90% paying customer than rest world — Do the night shift — Cold call: MOST IMPORTANT now days, as there you have 100% control — Sales doesn’t need degree its human psycology — Understand the country culture from basic to advance, custome must fill like he/she from their own culture
— in first meeting, we are sellling 30 mins so mind its value.
— Your company must have bonus of more than 1 lac per quater, 2 quaters or year depend upon team
— Best time to call in USA 7:30 to 8:00 am EST(as they leave from home to office, so they pick the call during travelling)
— Schedule for 100 meetings with your customer then it will be usefull for entire career, as those moving from one company to another and give reference
— Every friday, profiling your customers and call or reach them on next week
— Invest on Sales Navigator, Invest on database for marketting
Calling Pychology: Never do: — Am I speaking with <name>? — Is this right time to talk?
Do this: — Hey, this is Chirag, How are you? Do you remember me? We met in an event happened on last saturday.
— When some say, I am not interested then ask for it reason. (Dont shame)
A discussion all about selling as an early-stage startup, building marketplace businesses, the maturing SaaS landscape in Asia, breaking silos and more with:
If you’re struggling to sell your products or services,
then you haven’t heard this guy speak.
About 8 weeks ago, I attended an eChai Ventures event where Udit Goenka came in as a speaker and shared his story about how he started his journey when he was only 16 years old.
Yesterday, I was honoured to host him and ask him more detailed questions about sales and building a successful business.
Here’s everything that we unpacked:
➥ Understanding your value proposition. ➥ Different ways to generate more sales. ➥ The need to create valuable content. ➥ Communication is the key to sales. ➥ Defining your target audience. ➥ Using case studies to convert. ➥ Building a strong community. ➥ Moment marketing strategy. ➥ Testing product market fit. ➥ Change in user behaviour. ➥ Pivoting your business. ➥ Accountability in sales. ➥ Demos and Webinars. ➥ Focusing on results. ➥ OPR, RTO and CRO. ➥ The right channels. ➥ Of course failures.
Well that wasn't it.
But imagine walking away with not just strategies, but a mindset shift that transforms how you approach every conversation in sales.
That’s exactly what got delivered yesterday.
Thank you Jatin Chaudhary founder of eChai Ventures for making this happen and Udit Goenka for taking out the time to share your experience and provide valuable insights on sales.
P.S. I wrote this post at 1:00am last night and after processing the super insightful information gathered through this sales masterclass.
~ Hi, I am Haarshit Gala, and I help visionary entrepreneurs and business owners build thoughtful brands.
Not sure about what you’re doing? Book your Discovery Call https://lnkd.in/dimNmfv5 to share your story, goals and challenges.
Yes, I'm discussing how important it is to develop an entrepreneurial mindset and not to limit your thoughts as an employee only.✅
Recently, I attended the 'Sales Masterclass for Startups' at IIMA Ventures which was organised by eChai Ventures and it gave me a new perspective.🎉
What it feels like to be in the shoes of an entrepreneur can be understood when the respected speakers : Mr.Pankaj Bhimani, Mr. Bhavin Bhagat and Mr. Pratik Patel gave their insights.👏👏👏
Thanks to eChai Ventures for organising the masterclass and providing a great network opportunity to us.
Last week at the eChai event, I had the pleasure of leading a Sales Masterclass, which sparked an engaging conversation during one-on-one networking. One attendee asked a thought-provoking question: “How critical is personalization in sales now?” This led us to explore a significant shift in customer expectations and how personalization is becoming essential.
I shared a striking statistic from a Salesforce report: 80% of customers now expect personalized experiences from companies. This reflects a move from generic interactions to those tailored to individual needs and preferences.
We then discussed how modern AI tools are revolutionising personalization. For example, a SaaS company might use AI to analyze user behavior on their platform—tracking usage patterns, feature interactions, and support requests—to deliver highly personalized in-app recommendations and targeted training. This approach not only enhances user engagement but also addresses specific customer needs proactively.
An attendee shared their success story using AI-driven analytics to personalize email marketing campaigns, resulting in a 25% increase in open rates and a 15% rise in conversions. This example highlighted how AI transforms data into actionable insights, creating tailored interactions that drive measurable results.
Our post-session conversations underscored that personalization is no longer a luxury—it’s a vital element of successful sales strategies. With AI, we’re not just meeting customer expectations; we’re setting new standards for exceptional, tailored experiences. Embracing AI and personalisation means leading the way in customer engagement, forging stronger connections, and driving sustained business growth.
Meraj Faheem started all with introducing himself & Journey of his Studentpreneur life where he Started India's First Hacking School BootCamp!
Like How he got his First Client through SEO-Search Engine Optimisation via google and from there it all Started and became India's First and initially he charged 80K then it goes around 150K he adds!
And after his clients experience over Hacking School they started suggesting it to their network as well as friends of friends of them this is how it started growing organically 📈
The main step of a Founder towards sales is to make that initial Connection and maintain relationship with their customers first to get to their 500th Customer.
Like one of the best Example is how the customer of Google got his Account Suspended due to some reason but wanted to recover it and until Larry page Former CEO of google made it happen by recognising the customer who was one of their 100th customer and redirected him to his manager to solve the problem😮💨
This is what the real meaning of relationship with customers is🙌🏻✨️
So maintaining that relationship with your customers should be your first priority where it helps you to grow more and more because you are selling your Services/products to them right?
Creating that Familiarity of you in public makes lot of differences as well as it is not possible in one or two meet but third time it can🔥
Founders should me known for their Brand💥
Every Business Should have their Data bases like the best example is Mark Zuckerberg before launching Facebook he restricted it to Harward .edu by inviting his Friends, Friends of friends, classmates to make a profile and to conect with each other by Leveraging his first degree Network totally🔥
The takeaways and Main points were-
1. "You Cannot Bribe/Manipulate/Influence Everyone-You Need to Win them"
2. Increase Familiarities between people and yourself.
3. You should be know for the Right Things.
4. Make your Data bases perfect.
5. Dont burn money in marketing learn sales first!
Couple of things I noticed during a conversation about sales strategies for #startups organised by eChai Ventures in partnership with GVFL Limited.
1. Most questions were around negotiation and pricing. It is natural to think that the most difficult part of sales is getting the customer to agree on a price point. This is because that's what we as entrepreneurs hear most objections on. It is also because that is fairly relatable and happens to all sales folks.
But it is important to remember that whatever happens in the room (or video calls) is only 5% of the sales process. 95% of sales happens outside of negotiation and pricing.
Negotiation is just one of the stages.
Building a predictable, repeatable and scalable sales engine is significantly harder than handling negotiation. I'd strongly recommend focusing on the sales engine a lot more, a lot early.
2. People do not focus enough on building trust. Trust is one of those very few things - takes a life-time to build but a moment to lose. Most folks did not realise how valuable proofs, cases and testimonials can be if used the right way and how quick it can make the sales process.
One of the recommendations is - early on, see if you can ride on trust built by someone else. If your #agency does not have enough clients yet, work with an existing agency as a sub-contractor. If your #product does not have enough users/customers yet, launch on marketplaces like AppSumo.
3. In an effort to show our expertise, we end up ripping apart the customer. No one. Absolutely no one wants to be told they are wrong/incompetent over and over. The customer already realises that they have a problem to be solved and that is why they are there to have a conversation with you.
Once you establish in first few minutes of the conversation that you can help them fix that problem, stop pointing out their mistakes. Consider using cases and portfolio to showcase your value. Consider existing ROI calculations to convince them on the pricing.
4. No one likes being sold to. But all of us love an interesting conversation. Ultimately, sales is just interesting conversations. Asking open ended questions to understand them better and sharing your experiences to show them who and what you and your company are.
Strongly recommend treating prospects like a person. Not like a bag of money or a record in your #CRM.
Lastly, focus on the process. Everything else will fall into place.
Thank you Jatin for considering me to join in on this discussion with Vikas from Magenta Insights and Shrijay from LegalWiz.in. It was meaningful. Looking forward to the next one.
....coming together to share their unparalleled insights into sales and entrepreneurship in today’s dynamic business environment.
It's a must-listen for those looking to glean wisdom from top industry leaders on navigating the complexities of building and scaling successful ventures in the fast-paced world of business.
🚀Key Takeaways from eChai Ventures Sales Strategy Meet Up (I Moderated) at Ideas to Impacts Hub! But That's Just the Tip of the Iceberg!
What an energy-charged 2.5 hours we had yesterday (Saturday, Feb 10th’24)! As your moderator, I was blown away by the depth of knowledge and practical tips shared by our Panelist.
⭐️ Mastering Lost Deals: Suvikas Bhandari ji urged us to analyze even with high conversation rates, as the "why" behind lost cases holds the key to future wins.
📚Salesperson's Bookshelf: Get inspired and boost your negotiation skills with "Never Split the Difference: Negotiating As If Your Life Depended On It. Book by Christopher Voss and Tahl Raz”, and "The Art of War - Book by Sun Tzu”, recommended by Suvikas ji.
⭐️Scaling Your Sales Dream Team: Shyam HN shared a framework for building a high-performing sales development team, including adapting outreach channels to target personas and optimizing for results.
⭐️Building Trust, Closing Deals: Supriya’s insights on handling objections with intelligence and honesty resonated deeply, emphasizing the importance of trust in the sales journey. She also stressed prompt communication, responding within 24-48 hours and keeping prospects informed.
But that's just the tip of the iceberg! This post only scratches the surface of the valuable knowledge shared during the session.
eChai Partner Brands
eChai Ventures partners with select brands as their growth partner, helping them expand market reach, drive revenue growth, amplify brand visibility, and strengthen hiring efforts.
