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Which SMS marketing platform should a small business use?

MSG91 or Fast2SMS for a small business in India, Twilio if you are texting Indian customers from abroad, but register on DLT first, because no commercial SMS goes out in India without it. Every sender registers as a principal entity on a telecom operator's DLT portal (Vilpower, Jio and others), then registers each sender ID (header) and each message template, which operators check before delivery. MSG91 charges ₹0.25 a message at 5,000 messages, falling to ₹0.16 at volume, plus 18% GST; Fast2SMS starts at ₹0.25 from a ₹100 recharge and falls to ₹0.11, one rate for promotional, transactional and OTP messages, with ₹50 free credit; Gupshup bills SMS from a prepaid wallet with no platform fee; Twilio charges $0.0832 per SMS to India. If you already email through Klaviyo, its SMS is easiest outside India. Use SMS for OTPs, order and delivery alerts and as a fallback for customers you can't reach on WhatsApp. The rule: finish DLT registration, then pick on the per-SMS price at your volume.

Part of SMS marketing on eChai Explore.

Go deeper

7 resources, 5 India-specific, 7 link-checked.

📄 Article
✓ Link checked India Free Intermediate

One of the operator DLT portals every Indian business must register on before sending commercial SMS; the FAQ explains principal entity registration, headers, content templates and transactional versus promotional messages.

Vilpower DLT FAQs

From vilpower.in by Vodafone Idea 15 min

  • Register as a principal entity on one operator's DLT portal
  • Register each sender ID (header) and each message template
  • Templates are scrubbed before delivery, so unregistered messages fail
Open vilpower.in →
📄 Article
✓ Link checked Free Beginner

The best global reference for SMS specifically, useful for the transactional/OTP fallback layer that still matters even in a WhatsApp-first Indian messaging strategy.

The Complete SMS Marketing Guide for Campaign Success

From Klaviyo by Klaviyo

  • Consistent list growth, revenue targets and retention as the three SMS goals
  • Consent and compliance requirements distinct from email
  • Why SMS and email work best paired, not standalone
Open klaviyo.com →
🛠️ Tool
✓ Link checked India Paid Beginner

MSG91's India SMS rates by volume: ₹0.25 a message at 5,000, falling to ₹0.16 at the top slab, plus 18% GST.

MSG91 SMS Pricing

From msg91.com by MSG91 3 min

MSG91 on eChai Explore

  • ₹0.25 per SMS at 5,000 messages
  • Falls to ₹0.16 per SMS at high volume
  • Prices exclude 18% GST
Open msg91.com →
🛠️ Tool
✓ Link checked India Paid Beginner

Fast2SMS's prepaid rates: ₹0.25 per SMS from a ₹100 recharge, down to ₹0.11 at larger slabs, one rate for promotional, transactional, OTP and API SMS, with ₹50 free credit on signup.

Fast2SMS Bulk SMS Pricing

From fast2sms.com by Fast2SMS 3 min

Fast2SMS on eChai Explore

  • Rate falls to ₹0.11 at larger recharges
  • No setup or monthly fee; wallet balance never expires
Open fast2sms.com →
🛠️ Tool
✓ Link checked India Freemium Intermediate

Gupshup's self-serve pricing: no platform fee, a prepaid wallet for WhatsApp, RCS, SMS and voice plus 18% GST, and 1,000 AI messages free a month then ₹1 each.

Gupshup Pricing

From gupshup.ai by Gupshup 3 min

Gupshup on eChai Explore

  • ₹0 platform fee on pay-as-you-go
  • 1,000 AI messages free a month, then ₹1.00 each
  • One wallet for WhatsApp, RCS and SMS
Open gupshup.ai →

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