Explore · The library

Every resource founders actually use, in one library.

The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.

What founders use most, ranked by how many answers lean on it.

  1. Early sales is not about volume, it is about finding the few customers who want your vision badly enough to bet on an unproven... Andreessen Horowitz Article · Starting Up When Sales Isn't Just Selling: Advice for Founders in Early Markets Martin Casado
  2. This reframes early customers as something you win through effort rather than something you stumble onto, which directly... Medium Article · Starting Up Early Stage Sales: Why Every Startup's First Customers Are Won, Not Found DC
  3. A calm, practical guide to founder-led selling from zero, built around the idea that you close early deals through warm... Stripe Atlas Article · Starting Up Your first 10 customers Patrick McKenzie
  4. If you are unsure whether it is your price stopping the sale, start here: figure out which order of magnitude you are in (a 10... Naomi Ionita, Lenny's Newsletter Article · Starting Up How to price your product Naomi Ionita
  5. Sometimes the stall is your pitch: you demo features instead of framing the problem and the cost of not solving it. Dunford... April Dunford, Lenny's Newsletter Article · Starting Up A step-by-step guide to crafting a sales pitch that wins April Dunford
  6. Your short answer says to ask what would have to be true for someone to pay today, and this book is the toolkit for exactly... Chris Voss Book · Starting Up Never Split the Difference Chris Voss
  7. Practical scripts for the exact moment interest collides with price, so you have something better than a nervous discount. It... HubSpot Article · Starting Up 14 responses to the objection "Your price is too high" Davidson Hang
  8. A companion breakdown of how early users became paying customers, including companies that had no paid plan at launch and... Lenny's Newsletter Article · ~15 min read · Starting Up How today's fastest-growing B2B businesses turned their early users into paying customers Lenny Rachitsky
  9. A grounded walkthrough of where first customers realistically come from, starting with the people you already know. It treats... Startups.com Article · ~15 min read · Starting Up How to find the first 100 customers for your startup Startups.com
  10. A concrete, tactical guide to working through your own network toward paying customers without awkward pitches. It walks... UniTel Voice Article · ~15 min read · Starting Up How to Get Your First 10 Paying Customers Using Your Personal Network UniTel Voice
  11. The other half of the problem: once you have supply, how do you get the first buyers so sellers do not churn out of an empty... Lenny's Newsletter Article · 15 min read · Starting Up Cracking the Chicken-and-Egg Problem: Growing Initial Demand (Part 4) Lenny Rachitsky
  12. Balfour, who led growth at HubSpot and founded Reforge, breaks the cold start into the mechanics of how you actually reach... Brian Balfour Essay · 20 min read · Starting Up The Network Effect: Solving the Chicken or the Egg Brian Balfour
  13. A grounded, tactical read on the leaky bucket problem for founders who just closed their first handful of customers. It covers... Vitally Article · ~10 min read · Starting Up Turning Your First Customers Into Recurring Revenue Ian Russell
  14. Balfour (Reforge) makes the case that retention and engagement, not raw acquisition, decide which company wins. It explains the... Brian Balfour Essay · ~15 min read · Starting Up Why Product Market Fit Isn't Enough Brian Balfour
  15. Intercom's team, led by Des Traynor's thinking, argues onboarding is the new conversion: keeping customers matters more than... Intercom Blog Article · ~12 min read · Starting Up Onboarding Strategies to Drive Long-Term Customer Retention Intercom
  16. From India's largest community of SaaS founders, this is peer advice on landing and holding early customers without spray and... SaaSBoomi Article · ~10 min read · Starting Up How to Get Your First 10 B2B Customers SaaSBoomi (Raviteja Dodda, Mohit Garg, Sahil Aggarwal)
  17. This companion piece warns about the opposite failure: cutting so hard that the thing is minimal but not actually viable or... Silicon Valley Product Group (Marty Cagan) Article · ~6 min read · Starting Up Viable Product vs. Minimal Product Marty Cagan
  18. This chapter is the clearest argument for our claim that a long timeline means your scope is wrong. Basecamp starts with a... Basecamp / 37signals Book · 15 min read · Starting Up Shape Up: Set Boundaries (Appetite) Ryan Singer
  19. A dense list of hard won lessons, several of which land directly on speed and iteration as a startup's main edge over big... Sam Altman Essay · 8 min read · Starting Up Startup Advice Sam Altman
  20. Drew Houston validated Dropbox with a three minute demo video before building the hard sync engine, and the waitlist jumped... YourStory Article · 7 min read · Starting Up Dropbox's Demo Video That Got 75,000 Signups Overnight YourStory
  21. The author of Running Lean tackles the exact trap in our short answer: founders confuse a wrong timeline with a wrong scope. He... Ash Maurya (Lean Stack) Article · 9 min read · Starting Up Getting to the Right Minimum in a Minimum Viable Product Ash Maurya
  22. DoorDash started as PaloAltoDelivery.com, a static page with a phone number and no app, delivering orders by hand. This is the... Stanley Tang (DoorDash co-founder) Essay · 10 min read · Starting Up A New Beginning: The DoorDash Story Stanley Tang
  23. Years on, Ries revisits what the lean method got right and where the MVP idea gets abused, which is precisely the trap in your... Lenny's Newsletter Article · ~4,000 words · Starting Up Reflections on a Movement: Eric Ries on the Lean Startup Lenny Rachitsky and Eric Ries
  24. This is where the phrase undifferentiated heavy lifting comes from, and it names exactly the trap you are trying to avoid. The... AWS News Blog Article · 6 min read · Starting Up We Build Muck, So You Don't Have To Jeff Barr

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