Explore
Every resource founders actually use, in one library.
The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.
What founders use most, ranked by how many answers lean on it.
- The primary-source teardown behind the famous 158 percent net dollar retention, including the detail most people miss: it was... Public Comps Article · 18 min read · GTM Snowflake S-1 and IPO Teardown Jon Ma In 2 answers
- How to cover a long tail without a named CSM per account, with two working models (strategic plus pooled, and centres of... Gainsight Article · 8 min read · GTM Pooled Customer Success Management: The Water's Fine Abigail Spear In 2 answers
- The book that defined the function. Worth reading once if you are building the team, mostly for the ten laws and the argument... Wiley Book · 256 pages · GTM Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue Nick Mehta, Dan Steinman and Lincoln Murphy In 2 answers
- Separates time to activation (finished setup) from time to value (solved the problem), which is the distinction that explains... Amplitude Article · 10 min read · GTM Time to Value: The Key to Driving User Retention Michele Morales In 2 answers
- Indian founders comparing notes on hiring for grit and coachability over resumes, and on what it really costs to sell into the... SaaSBoomi Article · 8 min read · GTM How to Scale Efficiently: Strategies, Pitfalls, and Success Stories from SaaSBoomi's Playbook Roundtables SaaSBoomi In 2 answers
- The number that should scare you into reading it: 70 percent of first VP of Sales hires do not make it. Ten named mistakes,... SaaStr Podcast · 35 min listen · GTM Hiring a Great VP of Sales: The New, Latest Edition with Jason Lemkin Jason Lemkin In 2 answers
- Roberge's hiring formula in short form: the five traits that actually correlated with performance at HubSpot, and the finding... Freshworks Article · 12 min read · GTM A 12-minute summary of The Sales Acceleration Formula by Mark Roberge Freshworks In 2 answers
- Territory design treated as a fairness problem: every rep should have an equal shot at quota, which means balancing account... Everstage Article · 14 min read · GTM Sales Territory Planning Best Practices Everstage In 2 answers
- Honest about the failure modes, sandbagging in anticipation of the next SPIFF, budget creep, and erosion of intrinsic... Everstage Article · 12 min read · GTM The Ultimate Guide to Spiff Sales Incentives Everstage In 2 answers
- Three concrete ways to handle the awkward case where the product sourced the deal, including a higher first contract rate with... QuotaPath Article · 10 min read · GTM How to build PLG sales comp plans QuotaPath In 2 answers
- Measured across more than a million opportunities at 1,418 companies, so it is actual behaviour data rather than a vendor... Gong Labs Article · 10 min read · GTM How AI really affects your sales deals: ROI Insights Dan Morgese In 2 answers
- Gives you a scoring framework for deciding which tools survive the next renewal, and argues convincingly that four functional... Unify Article · 13 min read · GTM How to Choose Your GTM Stack in 2026 (Without Buying 10 Tools) Austin Hughes In 2 answers
- The annual dataset on the hundred best private cloud companies, including growth rates, multiples, and how long it now takes to... Bessemer Venture Partners Report · 30 min read · GTM The Cloud 100 Benchmarks Report 2025 Byron Deeter, Elliott Robinson, Sameer Dholakia and the Bessemer Atlas team In 2 answers
- The magic number was invented at Scale, so this is the primary source, including the Omniture story behind the name and how the... Scale Venture Partners Article · 8 min read · GTM SaaS Metrics: A History of the Magic Number Dale Chang In 2 answers
- Separates gross sales efficiency, net sales efficiency and magic number, which most people use interchangeably and should not.... Scale Venture Partners Article · 10 min read · GTM SaaS Metrics: A Primer on SaaS Sales Efficiency Dale Chang In 2 answers
- Call transcript data showing that competitors surfacing early raise your win odds while competitors surfacing late lower them.... Gong Labs Article · 7 min read · GTM How to win competitive sales deals Chris Orlob In 2 answers
- For each metric it names the underlying behaviours you can actually coach, which is what turns a dashboard into a management... Gong Labs Article · 12 min read · GTM The 7 sales analytics metrics that enhance team performance Jonathan Costet In 2 answers
- Lays out Upekkha's Value SaaS argument that SaaS built from India is structurally capital efficient, which changes what a... Inc42 Article · 10 min read · GTM Why Indian Startup Ecosystem Needs More Catalysts Like Upekkha Than Typical Incubators And Accelerators? Team Inc42 In 2 answers
- Survey data from over eight hundred private companies, with an efficient growth matrix that plots CAC payback against NRR so... Growth Unhinged Report · 20 min read · GTM What's Really Going on in Software: The 2025 SaaS Benchmarks Report Kyle Poyar In 2 answers
- Splits competitors into the hordes, the giants and the ghosts and gives a different move for each. The giants section is the... The Marketing Meetup Article · 15 min read · GTM Positioning Jujitsu: How to Win Against Powerful Competitors April Dunford In 2 answers
- Arora on building from Mumbai for 135 countries without ever raising primary capital, which is the credibility argument in its... Inc42 Article · 12 min read · GTM Build Local, Think Global: The Vision of BrowserStack's Ritesh Arora Inc42 BrandLabs In 2 answers
- Asthana describes earning developer trust by being useful in forums years before monetising, which is the honest version of... In Depth, First Round Review Podcast · 1 hr 10 min · GTM From Chrome extension to $5B platform: Postman's journey with Abhinav Asthana Brett Berson with Abhinav Asthana In 2 answers
- Actual job posting data instead of opinion: GTM posts down 15 percent, SDR posts down 21 percent, support down 37 percent,... Growth Unhinged Newsletter · 10 min read · GTM Who's actually hiring in GTM right now? AI companies are doubling SDR hiring Kyle Poyar In 2 answers
- This is the bit most positioning writing skips: how weak positioning shows up as sales pain, including the 40 percent of B2B... Lenny's Newsletter Newsletter · 12 min read · GTM Summary: April Dunford on product positioning, segmentation, and optimizing your sales process Gaurav Chandrashekar In 2 answers
The hubs
Starting Up
Find an idea, validate it, build, and land your first customers.
GTM
Go-to-market, from breaking in to how the best teams do it.
D2C
Building a direct-to-consumer brand, India-first.
Wealth
Paying yourself, ESOPs, secondaries, and de-risking founder wealth.
How Founders Use AI
How founders actually put AI to work, mapped topic by topic.
Glossary
Plain-language definitions of the startup and VC terms you'll hit.
eChai Partner Brands
The partnership →