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Leading a GTM team

Should I price in rupees for India and dollars for everyone else?

If you sell to Indian SMEs, price in rupees, include GST in the displayed number, and support UPI and domestic cards, because dollar pricing on a card that fails on recurring charges kills conversion. If your buyer is an Indian enterprise with global operations, or your product is global first, dollars are usually fine. Expect India pricing to land meaningfully below your US list price, and think of that as segmentation rather than a discount. What you must avoid is a single global price that is simultaneously too high for Tier 2 India and too low for a US enterprise. Use geo-based pricing pages, set the expectation clearly, and make the India tier a real package rather than a cheaper version of the same thing.

Go deeper

4 resources, 4 India-specific, 4 link-checked.

🎧 Podcast
✓ Link checked India Free Intermediate

Kapil built one of India's few listed SaaS companies, so when he takes apart the myths (Indians will not pay for software, they demand endless customisation, they want enterprise support at SMB prices) he is arguing from a P&L. Essential if you are deciding whether India is a real market for you.

7 Myths About Selling B2B SaaS In India ft Unicommerce Founder Kapil Makhija

On The Neon Show by Siddhartha Ahluwalia with Kapil Makhija 80 min listen

Watch on YouTube neon.fund
📄 Article
✓ Link checked India Free Intermediate

Concrete on the mechanics nobody outside India writes about: INR pricing, UPI AutoPay recurring success rates versus international cards, GST, and typical India plan pricing relative to the US sticker. Read it before you decide Indian buyers will not pay.

SaaS Pricing in India: The Rupee vs Dollar Dilemma

From productgrowth.in ~12 min read

  • Switching checkout display from USD to INR for Indian IPs cuts cart abandonment by up to 40 percent.
  • Recurring billing succeeds about 3x more often on UPI AutoPay in INR than on international corporate cards in USD.
  • Global SaaS companies commonly price Indian plans at 40 to 60 percent of the US sticker.
  • A 49 dollar plan lands near 5,000 rupees once you add the 84 rupee rate, 18 percent GST, and a 3.5 percent forex markup.
Open productgrowth.in
📄 Article
✓ Link checked India Free Intermediate

Segments Indian pricing properly (metro enterprise, Tier 1 SME, Tier 2 and 3 SMB) with the discount each expects, and says the quiet part out loud: budget for a 20 to 30 percent negotiation on almost every Indian deal and set list price accordingly.

Pricing and Packaging Strategy for GTM Success: Framework for SaaS Markets

From upGrowth by Amol Ghemud long read

  • Indian B2B SaaS buyers typically pay 50 to 70 percent less than US or EU buyers for the same product.
  • A 20 to 30 percent discount is the standard expectation, so set list 30 to 40 percent above your target price.
  • Keep 3x to 5x between tiers: 2x and nobody upgrades, 10x and the jump is unbridgeable.
  • Indian SaaS with healthy unit economics gets 30 to 40 percent of revenue from expansion.
Open upgrowth.in

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