Breaking into GTM

I have no idea what to charge. How do I pick a first price?

The short answer

Find the right order of magnitude first and stop arguing about the exact number. Are you a ten dollar product, a hundred dollar product, a thousand dollar product or a hundred thousand dollar product? That decision follows from who buys, what budget it comes out of, and what they do today instead. Bound it from below by what it costs you to serve a customer and from above by what a heavy user is worth. Most early founders underprice badly, so if nobody has flinched at your price you are almost certainly too cheap. Announce pricing as late as you sensibly can, and build the product so pricing can change without an engineering project.

Go deeper, your way

3 hand-picked resources, 1 India-specific, 3 link-checked. Pick how you want to dig in.

📰 Newsletter
✓ Link checked Freemium Beginner

Why we picked it Campbell ran pricing research at ProfitWell across thousands of companies, and his sequence (value metric, then segments, then experiments) is the one to follow. The line worth memorising: get the value metric right and you can get a lot of the rest wrong.

Pricing your SaaS product

From Lenny's Newsletter by Patrick Campbell with Lenny Rachitsky long read

Open lennysnewsletter.com

The same ground, at another level

How pricing and packaging reads from a different seat.

People also ask

What is a value metric and why does everyone say it matters more than the number? A value metric is the thing you charge for: a seat, a thousand API calls, a gigabyte, a transaction, a resolved ticket. Patrick Campbell's line is ... Breaking into GTM 3 resources → How do I design tiers so buyers pick the right plan and grow into the next one? Good, better, best works for about two thirds of SaaS companies because it makes the choice easy, so start there unless you have a strong reason no... Doing the work 3 resources → How do I find out what customers will actually pay without just asking them? Asking "what would you pay" gets you a polite fiction, so use structured methods instead. Van Westendorp gives you a sensible range, Gabor-Granger ... Doing the work 3 resources → Should I price in rupees for India and dollars for everyone else? If you sell to Indian SMEs, price in rupees, include GST in the displayed number, and support UPI and domestic cards, because dollar pricing on a c... Leading a GTM team 3 resources → Buyers always ask for a discount. How much do I give, and how do I stop it eating my ARR? Assume discounting will happen and price for it rather than trying to hold an imaginary line. Jason Lemkin's practical version: mark list up so a s... Leading a GTM team 4 resources → How do the best companies raise prices without losing customers? They change price alongside a visible change in value, they tell people early, and they stage it. Grandfather existing customers for a defined peri... How the best do it 4 resources →

Also in Starting Up

The same ground, over in Money, pricing & model, our Starting Up track.

Also in D2C

The same ground, over in Money, pricing & unit economics, our D2C track.

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