Explore
Every resource founders actually use, in one library.
The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.
What founders use most, ranked by how many answers lean on it.
- This is the origin of the '100 people who love you beats a million who sort of like you' idea that underlies your whole short... Inc. Article · Starting Up Airbnb's Brian Chesky: If 100 People Love Your Product, That's Enough Salvador Rodriguez
- This piece attacks the exact mistake domain experts make: describing a market by job title or industry instead of by the... A Smart Bear Essay · Starting Up Your target market isn't demographic Jason Cohen
- Coelen explains why founders can't segment their market from a desk using industry reports, they have to talk to real customers... Doctor Market Fit Essay · Starting Up How most founders get their beachhead wrong Jeroen Coelen
- This piece gives you a checklist for evaluating whether a slice of your industry is a genuine beachhead: urgent problem,... Doctor Market Fit Essay · Starting Up What makes a great beachhead market? Jeroen Coelen
- This is a practical, tactical follow up to the ICP essays above: once you have named your narrow slice, here is how you... A Smart Bear Essay · Starting Up How do I get my first few customers? Jason Cohen
- This deck lays out how consumer investors actually think about a target user, closer to a specific behavior and context than a... andrewchen.com Essay · 30 min read (slide deck) · Starting Up Consumer startups are awesome, and here's what I'm looking for at a16z Andrew Chen
- This is Bier's own written version of his consumer playbook, useful as a quick reference you can screenshot and revisit. It is... X (Twitter) Thread · 5 min read · Starting Up Nikita Bier's thread on building consumer social apps Nikita Bier
- This framework treats persona as one of four levers, alongside problem, promise, and product, that you pull when growth or... First Round Article · 20 min read · Starting Up Levels of PMF First Round Capital
- This is the direct counterargument to our short answer, and reading it will sharpen your thinking either way. It walks through... Harvard Business Review Article · 8 min read · Starting Up When "Scratch Your Own Itch" Is Dangerous Advice for Entrepreneurs N. Taylor Thompson
- This article names the exact cognitive bias behind the red flag you're asking about: assuming other people think, want, and... Nielsen Norman Group Article · 8 min read · Starting Up You Are Not the User: The False-Consensus Effect Raluca Budiu
- A founder's first-person account of the exact failure mode in your question: mistaking an audience of people who look and think... Indie Hackers Thread · 8 min read · Starting Up Your build-in-public audience is not your market. I learned the difference the slow way. Indie Hackers
- This is the counter case, marketplaces where demand was actually the constrained side and defining the ideal buyer first is... Lenny's Newsletter Article · Starting Up Demand driving supply Brian Rothenberg
- Evans and Schmalensee studied why most attempts at multisided platforms fail, and a recurring reason is founders never nailed a... Harvard Business Review Press Book · Starting Up Matchmakers: The New Economics of Multisided Platforms David S. Evans, Richard Schmalensee
- This warns you against a specific mistake that happens after you correctly anchor on supply: building every feature suppliers... Reforge Blog Article · Starting Up The Supply Features Trap Of Marketplaces Gilad Horev
- Elena Verna draws the line between a broad product usage ICP and a narrower sales ICP, and shows how to build both from... Elena Verna, Elena's Growth Scoop Essay · Starting Up I'd Segment That... Elena Verna, Elena's Growth Scoop
- This explains exactly how to build the retention and behavioral cohorts your short answer relies on: grouping customers by... Amplitude Article · Starting Up Cohort Retention Analysis: Reduce Churn Using Customer Data Amplitude
- This lays out how to bucket users into occasional, core and power tiers by actual product usage, which is the mechanical... Mixpanel Article · Starting Up User segmentation: A guide to understanding your customers Mixpanel
- This guide explains how to read a retention curve across different customer cohorts to spot which segment is actually sticking... Reforge Article · Starting Up Evaluate retention cohorts Reforge
- Supan's High Expectation Customer concept adds a layer your data sort alone won't catch: among your best fit customers, find... Julie Supan, First Round Review Article · Starting Up What I Learned From Developing Branding for Airbnb, Dropbox and Thumbtack Julie Supan, First Round Review
- This is a clean, practical writeup of the same 40% test methodology, with more detail on how to segment survey respondents... Reforge Article · Starting Up Measure and improve product/market fit with the 40% test Reforge
- This directly names the trap in your situation: free users are not your ICP, and your real conversion math (about 1 percent)... A Smart Bear (Jason Cohen) Essay · 12 min read · Starting Up Reframing 'Freemium' by charging the marketing department Jason Cohen
- If your honest read is that this audience will never pay directly, Anderson's book is the map of the models that work anyway:... Chris Anderson Book · ~300 pages · Starting Up Free: The Future of a Radical Price Chris Anderson
- This names your exact situation as one of six named pivot triggers: customers crave the value proposition but can't or won't... Strategyzer Article · 10 min read · Starting Up The Pivot: 6 Situations When It's Time to Change Your Business Model and Value Proposition Strategyzer
- A concrete, worked example of exactly the fix in your short answer: the person who feels the pain (student, teacher) is often... Medium Essay · 8 min read · Starting Up Selling to Schools Is B(to)S Earnest Sweat
The hubs
Starting Up
Find an idea, validate it, build, and land your first customers.
GTM
Go-to-market, from breaking in to how the best teams do it.
D2C
Building a direct-to-consumer brand, India-first.
Wealth
Paying yourself, ESOPs, secondaries, and de-risking founder wealth.
How Founders Use AI
How founders actually put AI to work, mapped topic by topic.
Glossary
Plain-language definitions of the startup and VC terms you'll hit.
eChai Partner Brands
The partnership →