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Leading a GTM team

How much of my pipeline should come from inbound versus outbound, and when do I add the second channel?

Early on almost every B2B company grows through one dominant channel, so the wrong move is to run four at half strength. Name your primary channel, get it to the point where it reliably produces pipeline, and only then add a second, and add it as an expansion rather than as a rescue when the first one stalls. Organic inbound ends up the largest channel for most established B2B companies, but very few of them started there. A useful sequencing rule from the Accel India playbook: below roughly two million dollars ARR keep marketing narrow, product marketing plus lead generation, and resist building a broad team. Do not force product-led growth onto a product that needs a human in the loop.

Go deeper

4 resources, 3 India-specific, 4 link-checked.

📰 Newsletter
✓ Link checked Freemium Intermediate

Names the six channels B2B companies actually grow on and shows how top companies weight them, which is the frame you need when one channel stalls. Also the useful reminder that organic inbound dominating usually means product-market fit, not clever marketing.

Scaling your B2B growth engine

From Lenny's Newsletter by Lenny Rachitsky 20 min read

  • Top B2B startups take about 2 years from founding to $1M ARR, and roughly 1.5 years from their first customer.
  • Six channels ranked by prevalence: organic self-serve, organic sales-assist, outbound, content and SEO, paid, then partnerships.
  • Databricks' Ali Ghodsi on trying zero-touch PLG in 2015: revenue flatlined, and for practical purposes PLG did not work in enterprise.
  • Loom took 4 years to reach $1M ARR by design, choosing ubiquity inside organizations over early monetization.
Open lennysnewsletter.com
📄 Article
✓ Link checked India Free Intermediate

Freshworks' early marketing approach documented properly: what they measured, what they spent on, and the argument that below two million dollars ARR you should do product marketing and lead generation only. The India cost discipline in it is the part US playbooks never give you.

SaaS Playbook: Marketing

From SeedToScale by Accel by Rachit Parekh long read

  • Freshworks worked to a 5 percent lead-to-paid conversion benchmark.
  • For a 1M dollar sales goal, marketing carried a 3M dollar lead goal at an assumed 30 percent conversion.
  • Track spend as CAC over MRR at the individual channel and ad level, not in aggregate.
  • Up to 2M ARR the marketing team was just two functions, product marketing and lead gen, with no SDRs.
Open seedtoscale.com

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The same ground, at another level

How inbound, content and demand gen reads from a different seat.

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The same ground, over in Get your first customers, our Starting Up track.

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The same ground, over in Grow organically & retain, our D2C track.

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