How much of my pipeline should come from inbound versus outbound, and when do I add the second channel?
Early on almost every B2B company grows through one dominant channel, so the wrong move is to run four at half strength. Name your primary channel, get it to the point where it reliably produces pipeline, and only then add a second, and add it as an expansion rather than as a rescue when the first one stalls. Organic inbound ends up the largest channel for most established B2B companies, but very few of them started there. A useful sequencing rule from the Accel India playbook: below roughly two million dollars ARR keep marketing narrow, product marketing plus lead generation, and resist building a broad team. Do not force product-led growth onto a product that needs a human in the loop.
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4 resources, 3 India-specific, 4 link-checked.
🎧 Podcast
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A rare account of channel evolution in order (outbound, then inbound, then events, then expansion) as Whatfix went from one million to seventy million ARR, plus why they split the CTO to the US and kept the CEO in India.
A first-hand account of moving from product-led growth to enterprise sales and the pricing changes that made the revenue work, told by Smartsheet's president of product to an India-first audience.
Names the six channels B2B companies actually grow on and shows how top companies weight them, which is the frame you need when one channel stalls. Also the useful reminder that organic inbound dominating usually means product-market fit, not clever marketing.
Freshworks' early marketing approach documented properly: what they measured, what they spent on, and the argument that below two million dollars ARR you should do product marketing and lead generation only. The India cost discipline in it is the part US playbooks never give you.