Leading a GTM team

How do I design a partner program from scratch: tiers, margins and enablement?

The short answer

Keep version one embarrassingly simple: two tiers, one margin band, one certification. Typical software economics run 5 to 15% for referral, 20 to 30% for partners carrying the sales cycle and up to around 40% for strategic multi year commitments, and Indian programs like Zoho and Freshworks publish theirs, which is a useful sanity check. Spend your energy on support rather than structure, because that is where nearly every program fails: partners need a pitch deck, a demo script, pricing they can quote and one human who replies fast. Tiers can wait until you have enough partners for a tier to mean anything.

Go deeper, your way

5 hand-picked resources, 3 India-specific, 5 link-checked. Pick how you want to dig in.

🛠️ Tool
✓ Link checked India Free Beginner

Why we picked it A well built program from an Indian origin SaaS company, useful as a template: directory listing, co-marketing, certification, referral commissions, and three clearly named partner audiences.

Chargebee Solution Partner Program

From Chargebee 5 min read

Open chargebee.com

The same ground, at another level

How partnerships and alliances reads from a different seat.

Terms in this answer

People also ask

What does a partnerships person actually do all day? Mostly three things: finding companies whose customers overlap with yours, getting people at those companies to trust you enough to make introducti... Breaking into GTM 4 resources → Referral, tech partner, reseller, SI: someone offered us a partnership, which one is it? Ask one question: who owns the customer relationship and who takes the money. A referral partner sends you a name and takes a cut while you do ever... Breaking into GTM 4 resources → A much bigger company wants to partner with us. Should we say yes? Usually the honest answer is yes to a pilot, no to a program. Big companies sign a lot of partnerships and staff very few, so the announcement cost... Breaking into GTM 4 resources → I have just been handed partnerships as my job. What do I do in the first 90 days? Do not launch a program. Spend month one finding the five to ten companies that already show up inside your won deals, because your customers have ... Breaking into GTM 4 resources → How do I get a partner's reps to actually mention us in their deals? Partner reps do what pays them and what is easy, in that order. Make the ask absurdly small: one sentence they can say, one slide, one person on yo... Doing the work 4 resources → What should a tech integration partnership include beyond a logo swap? An integration only becomes a partnership when three things exist: a working connection your support team can debug, a joint customer story with a ... Doing the work 4 resources →

Also in D2C

The same ground, over in Scale, fund & exit, our D2C track.

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