Get your first customers

The scrappy, unscalable work of going from zero to your first users.

What founders use for get your first customers, ranked by how many answers lean on it.

  1. The research-backed classic on consultative selling, the antidote to 'pushy salesperson' instincts. Its... McGraw-Hill Book · book (~200 pages) SPIN Selling Neil Rackham In 9 answers
  2. Once you have a list of people to reach cold, this shows you how to write emails they actually answer. Seven concrete... Y Combinator Startup Library Video · ~33 min How to Convert Customers With Cold Emails Aaron Epstein In 9 answers
  3. The origin text for the modern MVP and validated-learning vocabulary every founder now uses. Read it for the mental model that... theleanstartup.com Book · ~330 pages The Lean Startup Eric Ries In 8 answers
  4. The official, primary-source guide straight from Product Hunt, it dispels myths and sets realistic expectations, unlike the sea... Product Hunt Article · guide / multi-page Product Hunt Launch Guide Product Hunt In 8 answers
  5. Steli Efti (YC alum, co-founder of Close CRM) is one of the most trusted voices on startup outbound and cold email, practical,... Close Article · article series The Close Sales Blog (Steli Efti on cold email & founder sales) Steli Efti In 8 answers
  6. A step-by-step, modern YC walkthrough of identifying buyers, starting conversations, and converting them into your first... YC Startup Library Video · ~20 min How to Get Your First 10 Customers Max Kolysh (Y Combinator) In 8 answers
  7. Most first 100 users advice is vague. This piece is the opposite: it groups the real cold start tactics into seven concrete... Lenny's Newsletter Article · About a 15 minute read How the biggest consumer apps got their first 1,000 users Lenny Rachitsky In 8 answers
  8. Blomfield (founder of Monzo and GoCarchless, now a YC partner) gives the concrete mechanics of closing that first B2B deal:... Y Combinator Startup Library Article · 25 min read The Sales Playbook for Founders Tom Blomfield In 8 answers
  9. Free to read online, with chapters like "Build Less" and "Half, Not Half-Assed" that name your exact trap. It argues that... Basecamp / 37signals Book · Free online, ~4 hr Getting Real (free to read online) Jason Fried, David Heinemeier Hansson (37signals) In 8 answers
  10. A short, practical field guide to customer discovery: who to talk to, how to find them, and how many. Pairs perfectly with The... talkingtohumans.com Book · ~80 pages (free PDF available) Talking to Humans Giff Constable In 7 answers
  11. A blunt, practical guide from Demand Curve's founder on which paid and organic channels fit which business, and why most... julian.com Article · Long-form guide Startup Handbook: Customer Acquisition Channels Julian Shapiro In 7 answers
  12. From the founder of CMX and author of The Business of Belonging, a practical framework for deciding whether to build community... Lenny's Newsletter Article · ~25 min read A Founder's Guide to Community David Spinks In 7 answers
  13. Run by the managing partners of Prime Venture Partners (Sanjay Swamy, Amit Somani, Shripati Acharya and others), this is a... Prime Venture Partners Podcast Prime Venture Partners Podcast Prime Venture Partners In 7 answers
  14. This is the book most modern cold outbound advice quietly borrows from, so reading the source is worth it. Its "Cold Calling... Amazon Book · ~208 pages Predictable Revenue: Turn Your Business Into a Sales Machine with the $100 Million Best Practices of Salesforce.com Aaron Ross and Marylou Tyler In 7 answers
  15. Written by a former FBI hostage negotiator, not a sales trainer, which is exactly why it works for founders who recoil at... Chris Voss Book Never Split the Difference: Negotiating As If Your Life Depended On It Chris Voss In 7 answers
  16. The essay that put 'product-market fit' into the startup vocabulary. Read it for the gut-level description of what PMF feels... pmarchive.com Essay · ~15 min read The Only Thing That Matters Marc Andreessen In 6 answers
  17. Basecamp's battle-tested, opinionated system for shipping meaningful work in fixed cycles without endless backlogs, a primary... Basecamp / 37signals Book · free online book Shape Up: Stop Running in Circles and Ship Work that Matters Ryan Singer In 6 answers
  18. This is the canonical structure for the investor cold email, written by a YC partner who reads them from the other side. It is... Y Combinator Startup Library Essay · 5 min read How to Cold Email Investors Aaron Harris In 6 answers
  19. The idea that started the lean movement, from the person who coined it. No business plan survives first contact with customers,... steveblank.com Article · ~8 min read Get Out of the Building Steve Blank In 6 answers
  20. Getting the customer to say yes is only half the job, the other half is onboarding them yourself so they actually succeed. This... First Round Review Article · ~20 min read How to Build and Scale Onboarding (The Superhuman Playbook) Gaurav Vohra In 6 answers
  21. First Round has coached hundreds of founding teams through 0-to-$1M ARR; this is their tactical guide to selling in the... First Round Review Article · ~20 min read Founder-led sales First Round Review In 5 answers
  22. A practical, listen-on-a-walk companion to Founding Sales where Kazanjy walks through the actual anatomy of a founder sales... First Round Review Podcast (In Depth) Podcast · ~60 min Founders: Here's How to Get Your Sales Pitch in Ship-Shape Peter Kazanjy (host: First Round) In 5 answers
  23. Video · ~10 min How to get your first ten customers Michael Seibel In 5 answers
  24. This is the most concrete walkthrough of how to test a niche when you have nothing built yet: put up a page describing the... kromatic.com Essay · ~15 min read Fake Door / Smoke Test Kromatic (The Real Startup Book) In 5 answers

Show the next 24

The questions

Getting your first 10 customers 18

Do things that don't scale to get to ten.

How do I actually get my first 10 customers when nobody has heard of me? 19 → Isn't doing things that don't scale a waste of time, shouldn't I automate from day one? 17 → Where do I find the very first people to even talk to about my product? 18 → Should I charge my very first customers or give it away free to get traction? 18 → How did real successful startups actually land their first customers? 20 → All 18 questions in Getting your first 10 customers →
Launching (again and again) 18

A launch is a tactic you repeat, not an event.

When is my product 'ready' to launch? 19 → My launch flopped and nobody cared, did I mess it up? 20 → How do I actually launch on Product Hunt and not embarrass myself? 15 → What's the best channel to launch on, Product Hunt, Reddit, Hacker News, or LinkedIn? 17 → How do I build up an audience before I launch so it's not just crickets? 18 → All 18 questions in Launching (again and again) →
Founder-led sales 18

Nobody sells your product better than you, yet.

I'm a technical founder and I hate selling, do I really have to do sales myself? 18 → How do I run a sales call without sounding like a pushy salesperson? 15 → How do I handle objections and prospects who go silent on me? 17 → When do I know it's time to hire a salesperson instead of doing it myself? 19 → What sales process should I follow if I've never sold anything before? 17 → All 18 questions in Founder-led sales →
Cold outreach & email 18

Start conversations with strangers who need you.

How do I write a cold email that people actually reply to? 19 → How many times should I follow up before giving up on a cold prospect? 18 → Cold email or cold LinkedIn/DM, what works better for reaching first customers? 19 → Is cold outreach even worth it, or is it just spam that hurts my brand? 19 → How do I build a targeted list of the right people to cold email? 18 → All 18 questions in Cold outreach & email →
Distribution & channel strategy 18

The channel is the strategy.

How do I figure out which distribution channel is right for my startup? 2 → Why does everyone say 'distribution is more important than product'? 2 → What are the actual distribution channels I can choose from? 1 → Should I focus on one channel or spread across many? 2 → How do the fastest-growing B2B companies find and scale their distribution? 2 → All 18 questions in Distribution & channel strategy →
eChai Partner Brands The partnership →